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Work Background
CarGurusSenior Learning Partner
Apr. 2023Cambridge, Massachusetts, United States--Re-designed and delivered three enterprise-wide blended learning programs to nearly 200 learners, from individual contributor to senior manager over 3 years. Aligned programs to organization-wide competency model. -Key results include: 84 eNPS score; 23% increase in knowledge; 14% increase in ability to apply learning. --Built and delivered a 4-module e-learning curriculum for all people managers. Partnered with subject matter experts in employment law, talent management, human resources, people operations, internal communications, as well as current people managers to translate critical policy, technical and leadership content for managers into learnable and engaging e-learning content. -Key results include: 10 point increase in people manager sentiment about access to learning and development to do their job well. --Partner with colleagues in People and Talent, Finance, Corporate Strategy, Leadership Operations, Facilities & Onboarding to provide learning support. -Examples include: team building sessions, cohort-based people management sessions, technical training on software and safe building evacuation procedures. --Led a team to research, assess and successfully bring in an organization-wide assessment tool (Predictive Index) and onboard a new Learning Management System (360 Learning).
CarGurusInstructional Designer
Jan. 2022 - Apr. 2023Cambridge, Massachusetts, United States
ClearRock, Inc.Learning and Development Consultant
May. 2021 - Dec. 2021Greater Boston--Developed a customized LMS solution to support active program participants in Leadership and Team Development programs. Curated content, designed new content and crafted learning activities to maximize participant learning. --Partnered with Subject Matter Expert to design a 6-module Leadership Development program delivered to a cohort of emerging leaders for a client in high-tech. Crafted learning objectives and instructional practices to engage adult learners in a fully virtual environment and used evaluation techniques to measure learner satisfaction, learning and behavior change. --Cultivated trusting and collaborative relationships with peers, sales and operations team, program participants and clients/vendors to deliver the right programs and content while staying on budget.
ClearRock, Inc.Senior Career Consultant
Jan. 2015 - May. 2021Greater Boston AreaThrough training and program design, group facilitation and one on one career coaching, I supported clients moving through career transition. Focused on areas such as: clarifying ideal career goals and values, identifying key skills, strengths and accomplishments, resume and LinkedIn development, developing networking and self-marketing strategies, interviewing and negotiation support and general guidance and customized support for each unique person. I delivered and developed workshops and webinars such as:
-- Diversity, Equity, Inclusion and Belonging Session
-- Navigating Multiple Generations in the Workplace
--Career Transition Workshop -comprehensive workshop for job seekers
--15 Fun and Functional LinkedIn Tips; LinkedIn Essentials and Advanced
--Networking for Introverts --Overcoming Barriers to Networking
--Thriving During Organizational Change
Mobilize CoachingCareer Coach; Instructional Designer and Facilitator
Jan. 2010 - Jan. 2022Greater Boston Area--Developed and delivered content via instructor-led workshops in corporate, public sector and non-profit settings on topics such as LinkedIn for Career Changers: Crafting Your Story Online, which is live on SkillShare. Other workshops included: Grow Within Your Organization: Intentional Career Development, Networking; Building Your Brand without Selling Yourself Out and Savvy Ways to Find Your Next Job. --Provided individual coaching in career development and transition, to increase satisfaction in professional endeavors and grow successful and enjoyable businesses. --Built and managed all aspects of a private coaching practice, including business development, CRM and system management, bookkeeping and billing and client contracts. Wore many hats.
The Newton Partnership, Inc.Mentoring Director
Jan. 2008 - Dec. 2013Newton, MA--Designed a program model and created strategy and systems for a new youth mentoring program for the city of Newton, MA. --Provided direct leadership, implementation and oversight for all program elements, including training, programming, and evaluation to measure program impact. Served over 50 pairs in mentoring relationships.
Citizen SchoolsDeputy Director, Campus Talent Recruitment
Jan. 2004 - Dec. 2008Greater Boston Area-- Cultivated and managed national partnerships with universities and non-profit organizations to attract and source aspiring educators and community volunteers leading to hiring of over 200 direct service staff over 5 years
-- Facilitated national hiring process for out of school time educators in partnership with regional recruiters and hiring managers in 7 different states
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