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Work Background
Data Entry Coordinator
Henry MedsData Entry Coordinator
Jul. 2024 - Apr. 2025United States-Completed data entry tasks with accuracy and efficiency. -Followed established procedures to enter and process data correctly. -Verified entered data against source documents to maintain consistency across multiple platforms within the organization. -Produced spreadsheet reports using advanced Excel functions, like pivot tables, VLOOKUP, and formulas. -Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases. -Entered and managed data in various computer systems accurately using Microsoft 365 applications, including Excel and Word. -Organized, sorted, and checked the input data against original documents. -Scanned documents and saved in database to keep records of essential organizational information.
Data Entry Analyst
Farmers InsuranceData Entry Analyst
Aug. 2023 - Jun. 2024Remote-Utilized data visualization tools to effectively communicate business insights. -Created and maintained monthly spreadsheet reports using advanced Excel functions, including pivot tables, VLOOKUP, Index match, and formulas for data analysis and automation. -Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources. -Used Microsoft Office tools like Excel and Word to efficiently manage data across various platforms. -Improved decision-making processes with accurate data analysis and visualization techniques. -Used statistical methods to analyze data and generate useful business reports. -Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better- informed decisions.
Data Entry Specialist
UpstartData Entry Specialist
Mar. 2021 - Jul. 2023Columbus, Ohio, United States- Collaborated with team members to complete large-scale data entry projects in a timely manner. - Performed thorough audits of existing databases to identify discrepancies and rectify inaccuracies as necessary. - Accurately input and maintained data across multiple systems using MS Office tools like Excel, Word, etc. - Delivered consistent quality results under tight deadlines, ensuring timely completion of essential tasks and assignments. - Ensured data integrity by consistently cross-referencing sources and double-checking entered information. - Trained new employees in proper data entry procedures, reducing learning curve and time-to- competency ratios.
Customer Service Representative
Discover Financial ServicesCustomer Service Representative
Jun. 2017 - Mar. 2021Columbus, Ohio, United States- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts. - Resolved customer complaints with empathy, resulting in increased loyalty and repeat business. - Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike. - Responded to customer requests for products, services, and company information. - cEnhanced customer satisfaction by promptly addressing concerns and providing accurate information.

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