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Work Background
talent match africa.Group Executive - Talent Operations
Feb. 2023South Africatma connects skilled talent in Africa and international employers across the USA, Australia, the UK, India, and Europe. At its core, the tma strives to stimulate the African economy by creating employment opportunities for Africa's youth. This is accomplished by connecting African talent with global economies capable of employing Africa's workforce - a critical initiative given the current limitations of Africa's economy to absorb the increasing number of new job seekers across the continent. As more and more of Africa's youth secure employment in the digital economy with international companies, the influx of global currency and business activity translates into a consequential and substantial increase in dignified and fulfilling work opportunities. This means jobs in support services, infrastructure development, retail, manufacturing & production, technology & innovation, entrepreneurship, and logistics & transportation. These roles are pivotal for developing and growing Africa's local economy.
InternMatchChief Operating Officer
Jul. 2019Melbourne, Victoria, AustraliaGlobal WorkForce EdTech platform facilitating employment through internships
Outcome.LifeChief Operating Officer
Jul. 2019MelbourneOutcome.Life enhance employability opportunities for students and graduates by facilitating and providing the opportunity for them to gain experience within the Australian workforce. We work directly with National education providers, individual students and a network of industry professionals across multiple sectors to enable our students the ability to utilise their theoretical knowledge in a safe and supervised ‘real world’ environment.
buyMyplace.com.auChief Operating Officer
Dec. 2018 - Jul. 2019Melbourne, AustraliaAs the Chief Operating Officer, my activities cover a wide scope of responsibilities, including:
- Collaborating with the CEO and Executive Team, developing a ‘new world’ strategy, designed specifically to re-focus on the core offering, transition into different ownership, focus on cost reduction techniques and ensure steady business growth
- Lead the Sales, Customer Service and Marketing teams, ensuring a strategy alignment and continual high-quality deliverables
- Weekly presentations to the Executive Team, detailing the application of our new strategy improvements, and highlighting areas of risk
- Daily, weekly and monthly financial reporting and analysis, continually refining our short-term and long-term financial forecasts
- Executed and optimised marketing strategy across all channels, including SEM, SEO, TVC and Social Media, effectively improving ROI by 27% over a 10-week period
- Drive multiple go-to-market efforts, accelerating the business through sustainable growth
- Exceeded all financial targets up to February 2019, including the revenue target of $199K, achieving $211K whilst reducing the market spend by $15K
- Continually improve the customer service experience, resulting in a steady increase in customer satisfaction levels
- Re-structured and negotiated external vendor agreements within the operational, marketing and sales verticals by up to 40%, effectively supporting the cost reduction business KPI
- Improved the Average Order Value by 5% of the yearly average in H1 of FY19, driven by an intentional focus and shift in sales mix, driving more profitable sales
buyMyplace.com.auHead of Sales, Marketing and Operations
Aug. 2018 - Dec. 2018South MelbourneAs I was promoted into this role, my responsibilities changed, focusing more on team re-alignment, reporting directly to the General Manager, and taking ownership of the internal Sales Team and Functions and Marketing Functions, whilst maintaining the Customer Service Team deliverables and operational components of the overall business.
buyMyplace.com.auHead of Sales, Operations and Customer Experience
Mar. 2015 - Aug. 2018
Talent Consultants InternationalAustralian Correspondent
Jul. 2012 - Aug. 2020Nyack, NYTALENT CONSULTANTS INTERNATIONAL, LTD is a boutique talent agency headed by music industry veteran Margo Lewis.
da Silva Artists, Inc.Intern / Assistant
Jul. 2012 - Oct. 2013Greater New York City Area
buyMyplace.com.auSenior Manager
Sep. 2009 - Feb. 2015
The Swing Sisters (Spc Entertainment)Artist Manager
Sep. 2008 - Dec. 2018Melbourne, AustraliaMelbourne based group, The Swing Sisters have been bringing the nostalgia of the 40's and 50's and the sweet harmonies of the 60's to stages across Victoria and interstate for the last 7 years. The group is inspired by the greats of music eras past such as The Andrews Sisters, The McGuire Sisters and the Supremes. Drawing heavily on the styles of doo-wop and swing, the group's sound is characterised by upbeat harmonic vocals sung against stylised rhythmic melodies. Their vast musical repertoire is enhanced by their synchronised dance moves and energetic personalities...
JobsJobsJobs LtdCustomer Service Supervisor
Feb. 2008 - Jan. 2009
Intertainment.com.auBDM
Mar. 2007 - Feb. 2008
talent match africa.Group Executive
South Africa
Global Employment Challenge
South Africa
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