Seal Global Holdings, LLC.Director and Head of GCC | Operations Head
May. 2022Kolkata, West Bengal, IndiaSeal Global is a technology consulting firm focused on strategizing and executing digital transformation on a turnkey basis. With deep domain expertise in rapidly evolving applications of Generative AI, Seal Global helps businesses achieve digital transformation goals spanning product development, e-commerce, design, platform implementation, business analytics, digital marketing, managed services, and strategy. Learn more at www.sealglobalholdings.com . - As the head of the Global Capability Centers at Seal Global, I oversee a team dedicated to providing innovative managed services. Our focus spans startups, travel, e-commerce and a wide range of other industries, helping businesses optimize their operations and maximize profitability. - Responsible for overall leadership and delivery and operations excellence of the India office that operates under the name Databazaar Digital Private Limited, including maintaining a close watch on delivery quality, resource utilization, customer satisfaction, employee experience and P&L. - Led the GCC of Apogee Indigo (www.apogeeindigo.com) which is a USA based travel fintech start-up that offers travellers dining, entertainment, attraction, shopping and experiences at a discount. Responsible for end-to-end program and product management of the start-up including product development inputs, UI/UX, testing, merchant partner acquisition, delivery excellence, process design, digital marketing, accounting automation, business intelligence dashboards, customer service and coordination with founders, partners, vendors and other stakeholders to take the product to market.