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🔥50%
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C-level Executive
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Work Background
Director and Head of GCC | Operations Head
Seal Global Holdings, LLC.Director and Head of GCC | Operations Head
May. 2022Kolkata, West Bengal, IndiaSeal Global is a technology consulting firm focused on strategizing and executing digital transformation on a turnkey basis. With deep domain expertise in rapidly evolving applications of Generative AI, Seal Global helps businesses achieve digital transformation goals spanning product development, e-commerce, design, platform implementation, business analytics, digital marketing, managed services, and strategy. Learn more at www.sealglobalholdings.com . - As the head of the Global Capability Centers at Seal Global, I oversee a team dedicated to providing innovative managed services. Our focus spans startups, travel, e-commerce and a wide range of other industries, helping businesses optimize their operations and maximize profitability. - Responsible for overall leadership and delivery and operations excellence of the India office that operates under the name Databazaar Digital Private Limited, including maintaining a close watch on delivery quality, resource utilization, customer satisfaction, employee experience and P&L. - Led the GCC of Apogee Indigo (www.apogeeindigo.com) which is a USA based travel fintech start-up that offers travellers dining, entertainment, attraction, shopping and experiences at a discount. Responsible for end-to-end program and product management of the start-up including product development inputs, UI/UX, testing, merchant partner acquisition, delivery excellence, process design, digital marketing, accounting automation, business intelligence dashboards, customer service and coordination with founders, partners, vendors and other stakeholders to take the product to market.
Director Analytics Delivery | Delivery Excellence | Program Management | Resource Management | P&L
Skoruz TechnologiesDirector Analytics Delivery | Delivery Excellence | Program Management | Resource Management | P&L
Sep. 2021 - Apr. 2022Greater Kolkata Area- Process Excellence: Created processes for monitoring five metrics (invoicing, collections, margins, on-time in-full delivery and resource availability) for a startup analytics business with customers in North America and Asia - Leadership: Drove delivery excellence including resource management, operations and employee experience including on-time invoicing, less than 10% bench and an improved Glassdoor rating - Leadership: Finalized commercials for proposals and advised on approach and methodology - Leadership: Evaluated partners for technology collaboration, training programs and marketing content optimization - Leadership/Strategy: Business planning and ideation on new product development
Sr. Principal Consultant | Capability Owner | Program Lead | IPE | Anaplan | Digital Transformation
ITC InfotechSr. Principal Consultant | Capability Owner | Program Lead | IPE | Anaplan | Digital Transformation
Jul. 2015 - Sep. 2021Bengaluru, Karnataka, India- Leadership: Business Lead for the Digital CoE leveraging multiple platforms of intelligence, for a major CPG company - Leadership/Strategy: Capability owner for Intelligent Planning and execution using Anaplan and SFDC. Responsible for setting up the capability and scaling it up based on the three pillars of capability development, validation and GTM. - Leadership: Program Lead for Anaplan projects worth over USD 3 million across multiple clients. Managed P&L along with process and delivery excellence while leading and managing a 30+ strong team of planners and analysts across UK and India - Account Management: Client Partner for analytics initiatives for a major Indian conglomerate. Evangelized analytics solutions, managed the account, revenue, pipeline and resourcing and also provided consulting inputs on TM&D, Retail, CPG Analytics and Market Research projects - Partner Management: Managing alliances and partnerships for business analytics projects and initiatives, with key partners such as Microsoft and Anaplan, Simplify360, etc. - Consultative Selling: GTM with sales teams and pitch presentations to customers across Americas, Europe, MEA and Oceania, for analytics projects and initiatives - Process Excellence/Transformation/Governance: Directed initiatives to streamline delivery and track revenue pipeline, resource utilization, operating margins and other indicators of business health
Associate Director, BD - APAC | Consultative Sales | Account Management | Market Research
Optimal Strategix Group, Inc.Associate Director, BD - APAC | Consultative Sales | Account Management | Market Research
Apr. 2013 - Jul. 2015Calcutta- Leadership/Strategy: Head of Business Development for APAC region. Prepared GTM plans and led BD and Sales initiatives. Instrumental in bringing onboard MNC clients on B2B consulting, B2C and analytics assignments. - Account Management: Client partner for three key accounts. - Consultative selling: Engaged with prospective and existing business partners to understand business context, requirements, priorities and timelines. - Pre-sales: Responded to RFPs. - P&L: Costing of services and final negotiation with clients keeping in mind profitability targets. - Partnerships and Alliances: Partnered with other companies and consultants to promote sales and execute projects - Pre-sales: Worked with content developers to create marketing collateral such as case studies, capability documents, seminar synopsis, white papers, etc. - Delivery Excellence: Drove excellence in quality and timeliness of our deliverables by providing direction to and optimizing output from marketing and project delivery teams. - CPG and Retail: Provided inputs to the research team on approach and methodology for CPG and Retail projects as a Subject Matter Expert The solutions were primarily in the domains of B2B consulting, advanced analytics and consumer research, including but not limited to: - Feasibility Studies and Price/Revenue Optimization, strategic inputs including go-to-market strategy, simulations, forecasting and marketing dashboards - Supply Chain Management and Business Process Improvement - Innovation/New Product Development - Messaging Optimization including marketing mix modelling - Segmentation/Targeting
Senior Manager | Practice Ownership | Account Management | Delivery Management | Market Research
The Nielsen CompanySenior Manager | Practice Ownership | Account Management | Delivery Management | Market Research
Oct. 2007 - Apr. 2013Calcutta, IndiaHeaded practices and also handled delivery and client servicing for multiple projects and products. Awarded Nielsen's Global Gold Star Award for India region for practice leadership. - Leadership: Practice Head for Retail Establishment Survey (RES) and Nielsen Store Observation (NSO) in India. Responsible for practice inception and development, costing, technology and vendor evaluation, coordination with multiple teams and partners, pitches to clients, contract preparation and revenue booking. - Program and Delivery Excellence: Led the first ever implementation in India of an experimental neurological assessment study on TV Ad Animatic effectiveness for a premier client in the FMCG space. Worked closely with the US team to deliver the same. Won an award for delivering a high stakes engagement, the success of which resulted in the client signing up to create a dedicated neuro lab in India for multiple studies of this kind. - CPG SME and Delivery Excellence: Delivery Head and SME for implementation of a Sales MIS and Data Warehousing Siebel CRM project for a premier Indian CPG company. Analyzed requirements and resolved client queries pertaining to data integration from different systems and platforms such as SAP and Dealer Billing system, improved the Data Quality using software tools such as SAS DQ, data preparation for uploading into Siebel CRM platform followed by regular updation and maintenance. Required thorough understanding of CPG Trade Marketing & Distribution. - Account Management: Account Manager for Quantitative Research for a premier CPG client. - Business Process Improvement: Global BPI project team member (US & APAC) for Universe improvement initiatives and Census Quality Improvement (Six-Sigma projects)
Business Development Manager | Consultative Sales | Market Research
IMGBusiness Development Manager | Consultative Sales | Market Research
Jun. 2006 - Sep. 2007New Delhi, Delhi, India- Leadership: Head of Business Development of IMG’s media and market research division, Comperio Research, in India, - Domains: Media and print monitoring, sponsorship evaluation, events evaluation, brand image and brand recall studies, and tourism and sports related consulting and research. - Business Development: Identification of opportunities, new idea development, prospective client research and database preparation, customer acquisitions, client servicing, presentations, preparation of approach notes, proposals, costing. Sourced a USD 25 million deal.
Deputy General Manager | Business Development | ICB/NCB Bidding (ADB/WB) | Engineering Consulting
LEA Associates South Asia Pvt. LtdDeputy General Manager | Business Development | ICB/NCB Bidding (ADB/WB) | Engineering Consulting
Oct. 2004 - May. 2006New Delhi, Delhi, India- Leadership: Managed a team, set goals and targets, identified new business opportunities, coordinated preparation of pre-sales documents, ensured on-time delivery and handled client issues. - Resource Management: Looked after personnel deployment and other HR functions as an additional responsibility, for some period of time. - Business Development: Prepared approach note, marketing collateral, presentations, requirements analysis, handled client queries and issues, liaison with technical staff, operational reports; identified partnership opportunities and managed partnerships, quality control. - Bid Preparation: Coordinated team for generation of documents such as proposals, EOIs and empanelment documents, and decided on documenting, categorizing, and packaging requirements. - Bid Preparation: Prepared project CVs of technical staff for approval by client.
Engineer - Business Development | ICB/NCB Bidding (ADB/WB) | Engineering Consulting
Consulting Engineering Services (India) Pvt. LtdEngineer - Business Development | ICB/NCB Bidding (ADB/WB) | Engineering Consulting
Nov. 2001 - Oct. 2004New Delhi, Delhi, India- Business Development: Identified opportunities, created and maintained client databases, prepared business proposals, EOIs and empanelment documents; prepared project oriented curricula vitae of technical staff - Market Research: Did research work and data analysis for the Central Tourism Ministry’s twenty years’ tourism master plan projects for Assam, Arunachal Pradesh, Bihar and Tamil Nadu - Process Excellence: Created system for project and proposal tracking and monitoring - Business Process Improvement: Worked on and implemented a Six Sigma Project to reduce outstanding payments; also analyzed causes of attrition in two key divisions as an internal Human Resources Management project - Marketing: Prepared mailers, press releases and other company promotional material and write-ups
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