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Network Power<100 people
Roles
✔️100%
IT
✨100%
Business Owner
👍100%
Sales & BizDev
Geos
Work Background
Insurance Support Services International CorpAssociate Customer Support
Nov. 2022 - Aug. 2023PhilippinesAnswering incoming calls or responding to emails or online chats from clients by addressing the client's concerns. Resolving customer issues and complaints in a timely and effective manner. Providing required information and assistance to customers depending on their concerns. Updating customer accounts and records. Escalating complex or unresolved issues to higher levels of support if necessary. Maintaining a high level of knowledge about different insurance products, and services. Keeping track of customer interactions and transactions. - Meeting or exceeding performance goals, such as call volume, call handling time, and customer satisfaction. Participating in training and development opportunities to improve skills and knowledge. Adhering to all company policies, procedures, rules, and regulations, particularly those concerning data securities and consumer privacy
Kawata (Thailand) Co. Ltd. Representative OfficeExecutive Secretary
May. 2017 - Dec. 2017City of Sta. Rosa Laguna PhilippinesPrepare, control, update and analyze the accounting transactions across the representative offices from Philippines, Japan and China. Take in-charge of purchasing processes such as quotations, purchase orders and invoicing To and from within the Head Quarter offices and Philippines’ offices. Monitor and track the dispatched shipments against monthly procurement/ordering plan which agreed within the country’s offices according to demand.
Keppel Integrated Engineering LimitedAdministrative & Accounting
Sep. 2010 - Apr. 2014Doha, Qatar
IBMAccounts Payble Analyst
May. 2009 - Nov. 2010Up Ayala Techno Hub, Commonwealth Quezon City, Philippines
SURPLUS MARKETING COPR.(SM RETAIL AFFILIATES)Accounting Assistant
Mar. 2007 - May. 2009SM Corporate Office, Pasay City, Philippines
A.G. Araja Construction and Development Corp.Accounting/Billing Clerk
Jan. 2006 - Apr. 2006Sta. Rosa Laguna, Philippine
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