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Network Power<100 people
Roles
✔️50%
IT
✨50%
Business Owner
🗿50%
HR
Geos
🇦🇪50%
United Arab Emirates
Work Background
Giebel FilTecSales & Operations Manager
Apr. 2025
Goethe-Zentrum AtlantaBusiness Manager
Oct. 2020 - Apr. 2022● Managed all business operations, including donor relations, grant applications, and financial reporting. ● Produced detailed reports for the Board of Directors, enhancing transparency and strategic decision-making. ● Implemented employee retention strategies, including PPE measures during the pandemic, and managed onboarding and tax preparation. ● Administration and onboarding of German teachers ● Collaboration with Higher Ed partners for language certifications
Friends Table Restaurant & BarFounder & Managing Director
Mar. 2016Peachtree City, Georgia, United States● Prepared for and led the opening of our family-owned restaurant, originally as a Highland Bakery & Kitchen franchisee, driving $1.6M in revenue in the first year, with over $2M in 2022. ● Led the re-branding from Highland Bakery & Kitchen to Friends Table Restaurant & Bar in 2022, including creation of new logo, new website, merchandise, social media strategy and community outreach. ● Recruited, trained, and managed a team of 50 employees across all departments, focusing on payroll, employee management & development, and customer service. ● Analyzed operational data using PivotTables to optimize menu offerings and enhance sales performance. ● Implemented systems including POS, inventory management, and marketing platforms. ● Delegated managerial duties to a General Manager, enabling focus on strategic business growth. ● Actively engaged with the community through chamber events, charity events, and local clubs. ● Managed catering for corporate events, parties, and private functions, overseeing food preparation and staffing.
Performance Solutionsfreelance trainer
Jan. 2014 - Dec. 2017
IFH GmbH - Inspirators For HospitalityDirector Operations
Feb. 2011 - Apr. 2014Key Contributions: ● Established the IFH Worldwide brand in the US, securing high-profile clients including Starwood, Langham Hotels, and Jumeirah. ● Built the brand by leveraging all disciplines of marketing—including digital, traditional, content, acquisition, branding, and analytics—to drive impactful campaigns and achieve measurable business results. ● Led the Americas branch with full financial responsibility, managing a client portfolio of over 100 accounts and achieving a 95% retention rate. ● Conducted operational audits and implemented improvements that enhanced service quality and reduced costs, resulting in a 10% improvement in audit results over four years. ● Recruited, hired, and trained a team of 25 employees, focusing on building a high-performance culture. ● Oversaw all US operations, with a strong emphasis on sales, account management, and customer retention. ● Provided on-site client support and conducted business development across the Americas, Europe, and Dubai.
Georgetown UniversityMasters of Science in Leadership
Jan. 2011 - May. 2012United States, WashingtonStudied classes like Human Capital, Scenario Planing, Law, Strategy, Communication, and more
JumeirahSales Training Manager - Jumeirah Group
Jan. 2005 - Jan. 2006
RotanaDOS Germany
Jan. 2004 - Dec. 2006
IFH - Inspirators For HospitalityProject Manager
Jan. 2002 - Dec. 2005Frankfurt am Main, Hesse, GermanyI was a hospitality trainer (topics: Customer Service, Sales, Reservation Sales, Complaint Handling and more) and also a project manager (doing Sales & Marketing for 4 hotels / hotel chains at a time)
Washington State UniversityBachelor of Arts in Business Administration
Aug. 2000 - Dec. 2001Switzerland, BaarThis was a satellite program in Switzerland. I was able to complete the program fast, since I already had credits and also took summer classes.
César Ritz Colleges Switzerlandstudent
Jan. 1996 - Dec. 1998
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