UCHealthLead Nurse Navigator
Jan. 2016 - Jan. 2020Aurora, COServes as a patient advocate, liaison, and advisor/educator to assist patients with navigating the continuum of care of patients who have liver disease and/or listed on the liver transplant waiting list.
· Rounds on/reviews assigned patients regularly and evaluates patient progress with plan of care.
· Communicates plan of care to patient and family and solicits concerns, questions, and issues for resolution.
· Provides emotional support, counseling, clinical education and expert guidance to patients and families to promote their ability to understand and meaningfully participate in the healthcare process and personal decision-making.
· Serves as a liaison between patient and clinical staff, administration, physicians, managed care companies, and community/external resources to coordinate/maximize resources and identify/resolve barriers to the plan of care.
· Assists patients and families with resolving financial, psychosocial, functional, and administrative issues by advising of options and referring to appropriate resources.
· Intervenes as appropriate to advocate for patient and family.