PT. Asuransi RayaHuman Resources & System Procedure Division Head
Jan. 2013 - Jan. 2016JakartaLeadership and Team Management • Leading a high-performing team of 8 professionals overseeing HR and SOP functions for 230+ employees. • Driving strategic initiatives that impact cross-departmental functions, including HR, Finance, IT, and General Affairs. Organization Development • Developed and executed a comprehensive competency dictionary, job evaluation, grading systems, and compensation & benefits structure. • Directed the annual manpower planning process and HR budgeting aligned with organizational growth. • Built and maintained a dynamic monthly People Dashboard for management insights. • Designed organizational structure and job descriptions to reflect evolving business needs. HR Business Partnering • Served as a strategic advisor to business leaders on workforce planning, talent strategies, and organizational changes. • Supported employee relations, performance management, and career pathing initiatives across departments. Recruitment and Selection • Oversaw the full-cycle recruitment process and optimized talent acquisition strategies. • Conducted supervisory and supervisory interviews, ensuring alignment with company culture and role requirements. Learning and Development • Led company-wide Training Needs Analysis and developed the annual training blueprint. • Designed, delivered, and evaluated training programs up to Level 3 (Behavior Change). • Initiated Talent Mapping processes and pioneered the “Raya Development” leadership program for future leaders. System Operation Procedures (SOP) • Directed developing and rolling corporate SOPs for critical departments: Finance, IT, Collection, and General Affairs. • Ensured company-wide awareness and implementation of standardized operational procedures. Employee Services & HRIS • Spearheaded developing and enhancing HRIS systems (leave management, business trip requests, employee data). • Increased operational efficiency and employee satisfaction through digital transformation and system integration.