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Work Background
EverBankAssociate Vice President | Commercial Marketing
Sep. 2024Charlotte, NC
EverBankSenior Marketing Manager | Commercial Marketing
Dec. 2022 - Sep. 2024Charlotte, North Carolina, United States
EverBankMarketing Manager | Commercial Marketing
Sep. 2021 - Dec. 2022
Colliers InternationalMarketing Manager
Dec. 2015 - Sep. 2021Charlotte, North Carolina AreaIn my current role, I direct marketing for Colliers International. I deliver oversight for the production and implementation of multi-channel marketing communications, tailored to the dynamic, digital-centric, message-saturated marketplaces of the 21st century. I oversee seamless, end-to-end content marketing campaigns that satisfy established KPIs while delivering significant ROI vis a vis business priorities and investments. I work extensively in content production and professional communications for numerous media channels and digital platforms. Additionally, I provide extensive leadership and management oversight across team roles and responsibilities.
Colliers InternationalClient Services Coordinator
Jul. 2014 - Dec. 2015Charlotte, NCOversaw an enhanced creative and analytical platform to provide real-time data to clients and team members engaged in the research, sale, and leasing of properties in the Charlotte market. Coordinated and assisted in all phases of commercial real estate transactions. Documented real estate functions in coordination with team to ensure all applicable real estate laws were being executed for North Carolina. Coordinated the signature process for all real estate transactions (Joint- Use Agreements, Extended Use Agreements, Memorandum of Understanding, Leases, Easements, and Right-of-Way). Maintained list of potential lessees and initiated contact when properties became available for lease. Created and maintained all real estate project files, deeds, and real estate holdings database. Coordinated appraisers, surveyors, soil engineers, environmental consultants, and other specialized consultants as needed. Prepared and exhibited maps to convey site information and analysis using GIS, AutoCAD, and Adobe Photoshop.
New Penn Financial, LLCMortgage Consultant
Nov. 2012 - Jul. 2014Charlotte, North Carolina AreaLicensed in the states of North Carolina, South Carolina, Tennessee, Virginia, Texas, Colorado, and Georgia as a mortgage loan originator. Ensured exceptional customer experience by overseeing the loan process from origination to closing and provided ongoing client communication throughout the process. Submitted applications for credit analysis for further verification and recommendations. Responded to customer inquiries generated from self-sourced referrals and lead generation efforts. Conducted interviews with prospective clients in order to analyze financial and credit data to determine client’s financing objectives. Advised and systematically guided clients through loan products, qualifications, and guidelines. Demonstrated a commitment to professional ethics by observance of all Federal and State compliance regulations and policies. Developed and maintained successful relationships with business referral sources and existing and prospective clients. Addressed client complaints and took appropriate actions to resolve. Acted as a frontline communicator with clients and Realtors to ensure all documents required for processing, underwriting, and closing were secured in a timely manner.
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