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Work Background
SercoTraining Specialist I
Jan. 2025· Instructed military personnel transitioning to civilian professional and vocational occupations.
· Guided transitioning military service members in identifying goals along with recognizing any employment or education gaps.
· Provided transitioning service members (Active, Reserve, National Guard), family members, and veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities and credentialing.
· Assisted in preparing for civilian employment and participation in technical programs and schools.
· Conducted small and large group instruction on the job search process.
· Delivered standardized curriculum via in-person or virtual classrooms.
· Completed administrative tasks in a timely manner to include travel expense and classroom reports.
LifeGuidesLife Guide
Mar. 2023 - Jan. 2024• Held recurring sessions with members to listen, provide understanding and guidance, and ultimately help them build resilience and thrive.
• Shared customer experiences through content creation in the form of blog, video series, webinars, podcast.
• Supported special projects aimed to increase the experience and operations of our Guide Community.
• Participated in ongoing training & development to optimize the member experience.
• Stayed enthusiastically involved within the Guide Community to help others grow.
• Participated in client/member events.
Nebraska Methodist CollegeGraduate Assistant
Aug. 2022 - Jul. 2025Omaha, Nebraska, United States•Assisted the faculty member in conducting instructional sessions, including delivering lectures, facilitating discussions, and providing guidance to students.
•Supported students in their academic and professional development, providing guidance and assistance as needed.
•Oversaw the administration of examinations, ensuring fairness and adherence to established procedures.
•Evaluated student papers, homework, and projects, providing timely and constructive feedback to promote learning and academic growth.
•Assisted in the preparation and management of materials and programs utilized in imparting knowledge, ensuring their effectiveness and relevance to the curriculum.
•Provides general assistance to faculty members in the instructional process.
Work Culture WorksWork Culture Consultant (Owner)
Jun. 2022 - May. 2024San Antonio, Texas, United States•Conducts comprehensive evaluations of our company's current work culture, including employee attitudes, behaviors, communication patterns, and organizational dynamics. Use a variety of assessment tools, surveys, interviews, and observations to gather data and identify areas of improvement.
•Develops customized strategies and action plans to improve the work culture. Collaborate with key stakeholders, such as executives, managers, and HR personnel, to ensure alignment with organizational goals and objectives.
•Leads the implementation of cultural change initiatives, working closely with leaders and employees at all levels. Provide guidance and support in creating a positive and inclusive work environment that values diversity, promotes collaboration, and encourages innovation.
•Develops and implements programs and initiatives to enhance employee engagement and satisfaction. Advise on effective recognition and reward systems, feedback mechanisms, and opportunities for professional growth and development.
•Provides coaching and training to leaders and managers on fostering a healthy work culture. Assist in developing leadership skills, promoting effective communication, and cultivating strong relationships within teams.
•Mediates and resolves conflicts or issues related to work culture, promoting open dialogue and constructive problem-solving. Implement strategies to address workplace issues and enhance interpersonal relationships.
•Promotes and reinforces the organization's core values and ethical standards, ensuring they are embedded in the work culture and reflected in employee behaviors and decision-making processes.
•Stay updated on industry trends and best practices related to work culture and employee engagement. Regularly evaluate the effectiveness of implemented strategies and make recommendations for improvement.
6K Systems Inc.Instructor
Dec. 2021 - Mar. 2022Montgomery County, Alabama, United States• Facilitated and administered academic instruction to 100+ Functional Mission Analysis for Cyber students. • Perform project management/process improvement activities, such as creating work breakdown structures/project plans and providing recommendations and implementation on the viability of new technologies/processes to improve Client effectiveness and efficiency
• Research, prepare, present, and participate in meetings, reviews, briefings, and teleconferences/Video teleconferences (VTC). • Research and prepare slides, agendas, other academic products using the Client’s software and hardware • Meet weekly with the Client to provide FMA-C specific summary of suspense’s and activities, discuss and coordinate schedules, calendars, and timelines for deliverables for existing and upcoming tasks and activities and address any other pertinent mission execution items. • Adjust and/or re-prioritize contractor efforts per Client direction within the scope of these requirements
United States Air ForceInstructor | Operations Manager | Financial Management
Mar. 2001 - Jan. 2022United States, San Antonio• Instructed 100+ newly appointed supervisors—developed/delivered AF leadership trng; standardized onboarding & ensured 100% certification across unit
• Developed & delivered monthly hands-on/virtual trng to 91 Agency Prog Coordinators—leveraged Canvas/Zoom; boosted policy compliance & reduced audit errors
• Created & facilitated bullet-writing seminar for future supervisors—taught 20+ NCOs effective EPR writing; increased eval accuracy & leader confidence
• Designed 56-hr dept-specific upgrade curriculum—closed 100+ training gaps across 11 Amn; elevated readiness & qualification rates to 100%
• Provided senior leadership contract oversight for campus svc vendors—validated compliance & service delivery; improved vendor accountability metrics
• Delivered engaging virtual instruction via Canvas, Blackboard & Zoom—integrated async tools; sustained 98% learner satisfaction during remote ops
• Facilitated live virtual sessions reinforcing course content—used real-time Q&A & case studies; boosted student test scores by 15% across cohorts
• Led org development & effectiveness initiatives—crafted training strategy, content & eval metrics; strengthened leader pipeline & cross-functional cohesion
• Implemented mentoring & coaching dev plans for direct/indirect reports—ensured knowledge capture & seamless succession; preserved 100% msn continuity
Full-Time Online and In-Person Instructor & Curriculum Designer Oct 2011-Nov 2015
• Overhauled neglected instructor certification program—analyzed 335 TRS trng gaps, rewrote compliance tracker & retrained 8 instrs; restored 100% faculty certification & audit readiness
• Facilitated CANVAS & Blackboard LMS ops—migrated 3 distance-learning courses to virtual platforms; enhanced stdnt access & ↓ failure rate 20%
• Instructed 2.6K+ classroom hrs for 1K+ students—taught 3/7-lvl FM & Comptroller curricula; achieved 99% pass rate/produced 5 Distinguished Grads & 100% mission-ready Airmen
• Designed & refined curriculum w/ISDs—coordinated lesson-plan format/content alignment; integrated AF e-learning tools—standardized instruction across 37 objectives & synced w/field ops vision
• 6F031: Financial Management Journeyman Course [On Campus] Instructed 1,000 hours for 400+ students in this 8-week basic course consisting of core concepts of Financial Management and skills necessary of a Financial Manager in the military: contracts, budget, accounting, travel reimbursement, military pay entitlements, and ethics. Graduates applied knowledge to problem solving scenarios.
• 6F071: Financial Management Craftsman Course [On Campus] Instructed 1,200 hours for 500+ students in this higher-learning 2-week course that required students with experience in the Financial Management field to add to their intellectual toolbox. This course provided students in-depth information on decision support, funds procurement, and government accounting with a one-week role-playing capstone.
• BUX200 Financial Management Concepts [Online] Instructed 400 hours for 100+ students this 12-week online course that teaches students the concepts of budget program analysis, cost estimates for support agreements, descriptive statistics, economic analysis, and trend analysis. Students are required to complete weekly assignments and actively participate in discussion boards. Students must pass a final exam to receive credit for this course.
Contingency Trainer, Mar 2001-Oct 2011
• Conducted scenario-based training for 40-member team—simulated real-world ops; validated deployment readiness & ensured zero shortfalls during inspections
• Facilitated Anti-Robbery training semiannually; strengthened crisis response skills & ↑ team confidence in threat mitigation
• Authored comprehensive training continuity guide—standardized turnover process for future managers; safeguarded mission continuity & sustained 100% compliance during leadership transitions
• Scrubbed trainee training records—reviewed 100+ entries/identified discrepancies; corrected errors & restored accuracy for audit-ready upgrade documentation
• Led contingency trng for 500+ deploy-tasked personnel—coordinated base-wide readiness exercise; ensured all members met deployment certification standards & eliminated mission-limiting deficiencies
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