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Work Background
Advocate HealthManager, Patient Access
Dec. 2025United States, OshkoshI’m beyond honored to share that I’ve started a new role of Manager, Patient Access with Advocate Aurora Health, supporting Oshkosh and Fond du Lac Hospitals.
Ensemble Health PartnersDirector, Patient Access
Dec. 2023 - Jul. 2025United States, NeenahDirected front-end revenue cycle operations across seven hospitals in the ThedaCare system managing 112 FTEs
Led enterprise initiatives and system-wide process improvements through structured
change management (Quality Operating Systems yielding increased Revenue)
Established Financial Counselor roles at all sites, improving patient satisfaction and
financial outcomes
Partnered with IS and Patient Access leaders to optimize registration, scheduling,
and financial workflow
ThedaCareManager, Patient Access Critical Access Hospital’s
Jan. 2022 - Dec. 2023United States, NeenahOversaw operational, financial, and engagement outcomes for multiple critical
access facilities
Managed and developed 7 direct leaders (3 Supervisors, 4 Team Leads) supporting
front-end operations
Standardized workflows across Critical Access and Acute Care sites, increasing
productivity and consistency
Advanced culture of diversity, engagement, and interdisciplinary collaboration
ThedaCareSupervisor, Patient Access Pre-Services
Apr. 2021 - Jan. 2022United States, NeenahLed System Central Scheduling & Pre-Registration serving all ThedaCare hospitals, primary care, and affiliates
Streamlined siloed work processes, boosting communication and productivity
Elevated retention and engagement by creating a high-reliability team culture
ThedaCareSupervisor, Practice Administration
Jan. 2018 - Apr. 2021United States, NeenahDirected operational administration across multi-site physician practices
Implemented cross-site standardization, resulting in improved efficiency and
collaboration
Coached and developed staff to exceed performance and service goals
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