AccentureSoftware Engineering Senior Analyst
Sep. 2012 - Oct. 2015Philippines- Incident and Fault Management, severity assignment for Billing and Revenue Management platform of a Telecom company based in Italy
- Deployment/Installation POC on Unix and Windows platforms in different environments (System Integration, Testing Environment, Production, Bug Fix)
- Proficiency on unix commands and scripting. Database language Oracle SQL advance level.
- Make and propose improvements through different system automation and processes.
- Contributed reusable assets (automations) to the company asset library of which can be used by other projects to incur savings.
- In-depth knowledge and experience on different platforms, Unix, Linux, Solaris and Windows.
- Technical documentation of incidents, processes and implementations on the system
- Train new resources and share best practices
- Accenture Digital PDC Band vocalist \m/, B-)
- People Engagement Program member
- Awarded as Value Creator, Business Operator and People Developer in 3 Consecutive Years respectively
- Project Management Office Steward of the Year 2014
- Quality Champion 2013 - 2014