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Work Background
Centers for Disease Control and PreventionQuality Manager
Jan. 2022 - Sep. 2025Centers for Disease Control and Prevention (CDC) – Atlanta, GA
Quality Manager (GS13) | Jan 2022 – Sep 2025
Directed quality improvement initiatives and regulatory compliance strategies across public health programs.
Developed and reviewed policies aligned with federal, state, and local regulations, ensuring readiness for audits and inspections.
Provided high-level consultation on strategic quality goals and performance improvement plans.
Led efforts to strengthen quality culture through proactive prevention and data-informed decision-making.
Veterans Health AdministrationLaboratory Supervisor
Apr. 2016 - Jan. 2022United States, PrescottU.S. Department of Veterans Affairs – Prescott VA – Prescott, AZ
Technical/General Supervisor (GS12) | Apr 2016 – Jan 2022
Managed diverse technical and quality operations in a highly regulated healthcare environment.
Led Lean/SS and RCAs focused on reducing errors, optimizing workflows, and enhancing patient safety.
Collaborated with executive leadership to translate strategic goals into operational improvements.
Oversaw compliance with CLIA, CAP, and VHA policies, leading internal audits and readiness reviews.
Provided policy analysis and facilitated implementation of national and local directives.
Banner HealthTechnical Coordinator
Jan. 2011 - Apr. 2016United States, GilbertMD Anderson Cancer Center / Banner Health– Gilbert, AZ
Technical Coordinator | Jan 2011 – Apr 2016
Coordinated laboratory operations and ensured quality control within oncology services.
Spearheaded initiatives to align departmental policies with institutional quality standards.
Trained staff on quality procedures, performance metrics, and compliance documentation.
Supported system-level improvement efforts and quality audits across departments.
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