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Work Background
Sara Ball DeiàReal Estate Agent
Mar. 2025Mallorca• Manage client relations by guiding buyers and sellers through the property process, from initial consultation to closing. • Handle legal documentation and ensure compliance with local property laws and regulations. • Create and execute social media and marketing campaigns to promote properties and attract international clients. • Provide professional property photography to highlight listings with high-quality, on-brand visuals. • Coordinate property viewings, negotiations, and contracts with strong attention to detail. • Collaborate with legal, financial, and administrative partners to streamline the real estate process. • Deliver excellent customer service in English, German, Spanish, and Catalan to meet diverse client needs.
Sa Figuera RestaurantRestaurant Manager
Aug. 2023 - Mar. 2025Sóller, Balearic Islands, Spain• Led and trained a team of 8, overseeing day-to-day operations and maintaining service excellence
• Elevated guest experience through clear communication, ambiance, and attention to detail
• Integrated creative skills by supporting social media content and in-house photography
• Collaborated with suppliers and managed stock control, scheduling, and customer relations
• Applied design sensitivity to dining atmosphere and seasonal presentation styling
Trattoria ItalianaWaitress
Jul. 2016 - Nov. 2021Deyá, Balearic Islands, Spain• Promoted to Head Waitress in a busy Mediterranean restaurant serving international clientele
• Oversaw a team of front-of-house staff and coordinated daily floor operations
• Assisted with training, shift planning, and customer service strategies to improve efficiency
• Provided warm and professional service, ensuring a positive guest experience
• Acted as a point of contact between management, kitchen, and guests to resolve issues quickly and gracefully.
• Known for leadership, calm under pressure, and consistently positive guest feedback
• Several Seasons
CAFE SOLLER SLWaitress / Family Business
May. 2014 - Sep. 2020Sóller, Balearic Islands, Spain• Worked in my family’s restaurant, gaining hands-on experience from a young age
• Grew up in a hospitality environment where I learned the values of service, teamwork, and consistency
• Supported all front-of-house operations, from welcoming guests to handling busy rush hours with professionalism
• Built early confidence in client interaction, multitasking, and guest satisfaction
• Developed strong communication skills and cultural awareness through frequent interaction with international visitors
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