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Work Background
Insight GlobalDatacenter Technician
Dec. 2022 - Dec. 2023United StatesMonitor data center hardware and infrastructure for optimal performance.
Perform routine maintenance and upgrades of data center equipment.
Troubleshoot and resolve technical issues related to data center operations.
Install and configure servers, networking equipment, and other hardware.
Ensure proper documentation and labeling of all data center assets and cabling.
Collaborate with software and networking engineers to ensure security and efficiency of data center servers and networks.
Oversee the management and maintenance of client/employee databases.
Perform system administration tasks such as software installation/updates, security patches, and hardware maintenance.
UnisysField Engineer 3
Jan. 2022 - Jan. 2023San Antonio, Texas, United States
Salute Mission CriticalDatacenter Technician
Jan. 2021 - Jan. 2022United StatesMonitor data center hardware and infrastructure for optimal performance.
Perform routine maintenance and upgrades of data center equipment.
Troubleshoot and resolve technical issues related to data center operations.
Install and configure servers, networking equipment, and other hardware.
Ensure proper documentation and labeling of all data center assets and cabling.
Field NationIT Field Technician
Dec. 2015 - Sep. 2024United StatesField tested on several computer software and hardware platforms. Excellent ability to communicate complicated topics to customers. Strong ability to make meaningful business relationships with clients. Responsible for onsite projects of PC Installation ,repair and trouble-shooting desktops,servers and kiosks and multiple peripherals. Have working knowledge of low voltage cabling,networking,point of sale (POS)systems.
Robert HalfIT Support Specialist
Mar. 2013 - Nov. 2015Austin, Texas AreaHardware and Software support where I repair and install all equipment on different contracts.
Deskside where I remote into customers PC and help them solve peripheral devices issues.
● Troubleshooting and Repair of 200 desktop point of sale(POS)
● Adding Computers ,Printers, Fax, Server to Small & Medium Network ● Setup and Install 35 desktop Teller point of sale
● Shipped And Received over 500 piece equipment
New Horizons Computer Learning CentersStudent/IT intrern
Mar. 2012 - Mar. 2013Austin, Texas AreaStudent/IT itrern Applying all classroom Concepts in practical ways for private clients
US ArmySergeant
Sep. 2006 - Sep. 2008Fort Carson, CoCustom built and managed of a soldier input database Managed and redesigned of 3,000-5,000 soldiers records
Setup and managed a team of 5 for Insurance information of 1,000 soldiers
Unisys
San Antonio, Texas, United States
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