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Work Background
Strategic Account Manager
Promo Superhero, LLCStrategic Account Manager
Nov. 2025Miami-Fort Lauderdale Area
Business Development Account Manager
StaplesBusiness Development Account Manager
Jan. 2023 - Nov. 2025United States• Proficient in strategic and professional selling skills, discover prospects incremental and programmatic needs for Key Enterprise and Mid-Market accounts. • Effectively moving through the sales cycle communicating value propositions, capabilities, products and assortments in the Print Marketing & Promo category; capable of overcoming objections and closing the sale. • Developing creative PowerPoint, Adobe Pro, presentations delivering total solution in person and via virtual meetings. • Utilize prescribed selling tools such as CRM Software to prioritize KPI activities and drive efficiency, as well as to document customer engagement and information (ex: Priority List, Zoom Info, Tenfold, Salesforce, Alyce). • Collaborates with Revenue Management Team and Sales Engineers to make discretionary pricing decisions based on knowledge of competitor spend, account servicing needs, and assessment of future spend commitments. Successfully negotiating and closing high-value deals, optimizing terms for both the client and company. • Collaborates with internal resources such as support teams, implementation specialists, account executives and sourcing experts to meet customer needs and seamless onboarding. • Implements and ramps wins driving compliance to new account/program via data analysis and reporting. • Expertise of prospect industry buying process and ability to support product selection and standardization with emphasis on brand consistency.
Key Account Executive
StaplesKey Account Executive
Feb. 2019 - Jan. 2023United States• Cultivated and maintained strong relationship with key clients within Enterprise & Mid-Market, ensuring continual service satisfaction, product knowledge as well as promptly addressing concerns when they present. • Collaboration with internal generalists and cross channel partners to engage excitement around print category while providing result driven analytics during one-on-one book reviews. Notable accounts: • $500,000 – Healthcare vertical, migrated several hospitals from in-house printer to Staples online program producing all forms, booklets, brochures, labels. Overall Contributions: • Top performer in print category. • Consistently exceeds Quota and KPI’s.
National Account Manager
Valassis Marketing SolutionsNational Account Manager
Jan. 2015 - Dec. 2017Cleveland/Akron, Ohio AreaSelling direct mail and digital marketing programs to national companies throughout the United States. Responsible for new business development and account management.
National Account Manager
CosmoProf BeautyNational Account Manager
May. 2012 - Dec. 2015Northeast USConclude Lemon Law Automotive disputes for various manufacturers throughout Broward and Dade County. Part-Time
Client Services Agent
SedgwickClient Services Agent
Feb. 2012Miami-Fort Lauderdale Area• Facilitated the resolution of Lemon Law disputes for various automobile manufacturers. • Engaged directly with customers to finalize disputes. • Ensured compliance with legal standards while providing exceptional client service. (Part time position.)
Residential Real Estate Agent / Broker
Coldwell BankerResidential Real Estate Agent / Broker
Jan. 2003 - Dec. 2012Miami-Fort Lauderdale Area
Regional Sales Director
ComcastRegional Sales Director
Jan. 2000 - Dec. 2003Miami-Fort Lauderdale AreaOwned and operated a consulting firm with outside sales professionals to complete contract negotiations for access agreements at all multi-family property throughout Broward and Miami Dade county. - Negotiated private easement rights allowing the conversion of an outdated analog CATV system to the current fiber optic network used by Comcast. - Hired, trained and managed sales team. - Secured more than 300,000 units during contract. - Set up and managed similar sales teams in Maryland, Texas and California for Comcast.
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