US NavyRecruiting Operations Team Lead
Jul. 2015 - Jun. 2018Fort Wayne metropolitan area, IN• Leadership & Team Development • Supervised and mentored a team of recruiters, providing daily guidance, coaching, and performance feedback to ensure recruiting goals were consistently achieved. • Trained junior recruiters in candidate sourcing, interviewing techniques, and compliance procedures, increasing team productivity and professionalism. • Delegated tasks and managed schedules to balance workload, maximize efficiency, and maintain accountability across the recruiting office. • Recruiting & Candidate Engagement • Conducted full-cycle recruiting, including sourcing, interviewing, qualifying, and guiding candidates through the enlistment process. • Presented career opportunities to individuals and groups, highlighting benefits, career growth, and advancement pathways. • Built rapport with candidates and families, counseling them through requirements, timelines, and decision-making. • Program & Operations Oversight • Monitored recruiter activity and applicant pipelines, tracking progress toward monthly and annual goals. • Maintained recruiting databases and ensured accurate, timely documentation of applicant records. • Coordinated with Recruiting Manager and command leadership to align team efforts with broader organizational objectives. • Outreach & Relationship Building • Represented the Navy at schools, community events, and career fairs to increase awareness and attract top talent. • Established and maintained partnerships with educators, community leaders, and organizations to expand recruiting reach. • Promoted the Navy’s employer brand through public speaking engagements, networking, and community involvement. • Consistently contributed to office success by meeting or exceeding monthly and annual recruiting quotas. • Recognized for leadership in mentoring recruiters who advanced in performance rankings and career progression. • Improved office efficiency by introducing standardized workflows and tracking systems for recruiter activity.