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Work Background
Renewals Manager
Modern HealthRenewals Manager
Feb. 2025
Full-time parenting
Career BreakFull-time parenting
Jan. 2024 - Jan. 2025San Francisco Bay Area
Renewal Marketing Manager
SplunkRenewal Marketing Manager
Jun. 2023 - Jan. 2024San Francisco Bay Area
Sales Manager - Global Renewals and Upsells
IRONSCALESSales Manager - Global Renewals and Upsells
Mar. 2021 - Dec. 2022-Built the Renewals and Upsells team from the ground up with me starting as the only person on the team -Wrote the Renewals and Upsells SOP from scratch -Consistently achieved a Gross Retention Rate and Net Retention Rate of 95% and 115% or better respectively every quarter -Hired and managed a global team of 2 Renewal Specialists
Renewal Account Manager II - Named Accounts
ProofpointRenewal Account Manager II - Named Accounts
Jan. 2021 - Mar. 2021Draper, Utah, United States-2020: Presidents Club Winner; 127% Quota Attainment; SPIFF Winner for 3 out of 4 Quarters -2019: 108% Quota Attainment Proofpoint is a leading cybersecurity company that protects organizations’ greatest assets and biggest risks: their people. With an integrated suite of cloud-based solutions, we help companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on us for people-centric security and compliance solutions that mitigate their most critical risks across email, the cloud, social media, and the web.
Renewal Account Manager - Named Accounts
ProofpointRenewal Account Manager - Named Accounts
Jul. 2018 - Jan. 2021Draper, Utah
Enterprise Customer Success Manager - Major Accounts
Solutionreach, Inc.Enterprise Customer Success Manager - Major Accounts
Aug. 2017 - Jul. 2018Lehi, UtahOnboarding and Success Management for strategic Major Accounts
Multi Location Customer Success Manager
Solutionreach, Inc.Multi Location Customer Success Manager
Mar. 2017 - Aug. 2017Lehi, Utah
Success Coach
Solutionreach, Inc.Success Coach
Nov. 2015 - Mar. 2017Lehi, Utah
Sales Development Representative
Solutionreach, Inc.Sales Development Representative
Aug. 2015 - Nov. 2015Lehi, Utah
Sr. Cruise Specialist - Sales Representative
American Cruise LinesSr. Cruise Specialist - Sales Representative
Mar. 2015 - Aug. 2015Sandy, Utah, United States
Cruise Specialist - Sales Representative
American Cruise LinesCruise Specialist - Sales Representative
Feb. 2014 - Feb. 2015Sandy, Utah
Inside Sales Representative
O'Currance Teleservices, Inc.Inside Sales Representative
Apr. 2013 - Mar. 2014Draper, Utah
Customer Service Representative - Verizon Wireless
XeroxCustomer Service Representative - Verizon Wireless
Mar. 2012 - Apr. 2013Salt Lake City, Utah
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