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Work Background
TeleperformanceTrainer Team coordinator (Google Project)
Sep. 2022 - Sep. 2023Promoted to manage a team of Google Ads Product Trainers who are focused on ongoing training for tenured sales reps in the google project. This role requires the following responsibilities: - Measure KPIS / Performance of my team and take any actions necessary to reach them by the end of the quarter. - Monitor, coordinate and attend the Quarterly Based Review with the client for each LOBs assigned. - Align with the Training Manager and Google EMEA Knowledge manager assigned to ensure that ongoing trainings and Google mandatory trainings are planned, developed and delivered based on a training needs analysis and in conjunction with business needs, new product launches, features etc. - Ensure sales and product training are clearly defined, documented and delivered for each role within their Line of Business on a weekly basis. - Align with the management team of the LOB assigned (Cluster managers, TL,..) on a weekly basis to review the training plan progress and quality insights, and to collect feedback and needs. - Conduct coaching 121s with product trainers in my team. - Manage daily huddles and agenda of the teams.
GoogleGoogle Ads Team Leader
Sep. 2022 - Sep. 2023Barcelona, Cataluña, España
TeleperformanceGoogle Ads Trainer
Jul. 2021 - Aug. 2022Barcelona, Cataluña, EspañaAs a Google Ads trainer 👩🏫, I developed and delivered comprehensive training sessions for new hires and provided ongoing instruction for experienced staff 👩💼, incorporating innovative gamification techniques to enhance interactivity and engagement. Main tasks:
- Develop Training Material: Create or select appropriate training content.
- Maintain Expertise: Stay updated on the latest Google Ads features and best practices.
- Deliver Training: Conduct educational sessions that are engaging and informative.
- Facilitate Hands-On Practice: Guide employees through practical exercises using Google Ads. - Assess Learning: Measure employees' understanding and application of the training.
- Provide Support: Offer help and answer questions during and after the training period. - Monitor Progress: Track and report on how well employees apply their Google Ads knowledge in their roles.
GoogleGoogle Ads Trainer
Jul. 2021 - Aug. 2022Barcelona, Cataluña, España
Social Ads AgencyCMO & Founder
Dec. 2020Barcelona, Cataluña, EspañaI lead Social Ads, a marketing agency devoted to amplifying sustainable and social initiatives. We're catalysts for change, merging visibility with action through customized digital marketing, impactful advertising, and community-building. But our mission goes beyond visibility, we also promote action through sustainable trainings and curated events. Ensuring that meaningful initiatives not only get noticed but also drive tangible change. 🌿 Core tasks:
- Tailored Marketing Strategies
- Paid media (Google Ads, LinkedIn ads, Meta ads...)
- Social Media & Engagement
- Web Design UX & SEO Optimization
- Lead Generation
- Content Creation
- Google Ads Grants application and management
- Marketing courses
- Sustainable practices courses 🏆 Milestones: - European Tender won to lead marketing strategy of paid media, management and implementation SEM campaigns for EIT urban mobility funding call. - European Tender won to manage and implement paid media campaigns and manage social media for ENICMED program to promote sustainable tourism. (Breathing Land Project). - Tender won to plan, prepare , implement and deliver a circular economy training for the creative and cultural industries. Under Carismed project funded by ENICBCMED. - Tender won in consortium with Finnova Foundation to support the project in its inception of a new public coworking space for entrepreneurs by creating its visual identity, website and marketing strategy. - Tender won to work with EIT Food & EIT digital, managing a mentorship program and a startup competition of water scarcity problem solver. - Helped more than 15 nonprofits to gain Google Ads grants, where Google provides nonprofits up to 10,000$ per month of in-kind search advertising. -Vast experience creating and managing awareness campaigns focused on advancing innovation and sustainability. - Tenders won to deliver and manage Online and Offline Trainings of Digital Marketing, Entrepreneurship and Sustainable practices.
TeleperformanceGoogle Ads Agency Account Strategist
May. 2019 - Jul. 2021Barcelona y alrededores, EspañaTeleperformance is working for a Google Project, my taks are: Supporting Advertising Agencies in the Spanish Market strategically with their Google Ads Accounts and helping them achieve business KPIs | Managing a portfolio of $15M. Offering Assistance to Agency Partners by teaching them Advanced Optimization Techniques and Best Practices, including Step-By-Step Walkthroughs of Campaign Creation and Optimization for Google Search, Display, Shopping and YouTube. -Create unique strategies and marketing plan in order to support agencies to achieve internal and final customer goals. -Suggest, design and implement digital projects to increase ROI. -Stay up-to-date with digital technology trends. -Work with a portfolio of 120+ accounts and deliver a consistent and unique consultancy experience to every single one of them throughout the quarter.
TeleperformanceSolution Pro
May. 2019 - Jul. 2021Barcelona, Cataluña, EspañaWorking as a Subject Expert for "Shopping Ads". Delivering training a group of 15+ account strategists on how to analyse, implement and improve Shopping campaigns. Trainings on how to optimize feeds and merchant center support. Shopping Ads support resolution.
GoogleGoogle Ads Agency Account Strategist
May. 2019 - Jul. 2021Barcelona, Cataluña, España
FinnovaMarketing Manager & EU funding for startups support
Jan. 2019 - May. 2019Barcelona / Bruselas / ValenciaAs the Marketing Manager at Cowork Villamarxant, I played a pivotal role in the launch of a novel public coworking space for entrepreneurs, which was part of a winning consortium bid with the Finnova Foundation. My contributions were instrumental in establishing the foundational marketing pillars for the project. Key Achievements🌱: Brand and Visual Identity Creation: Developed and established the visual identity for the coworking space, which became the cornerstone of our brand recognition strategy. Website Development and Marketing Strategy: Led the development of the coworking space's website and formulated a comprehensive marketing strategy to solidify its online presence and attract a diverse group of entrepreneurs. Digital Marketing Execution: Implemented targeted digital marketing campaigns, including Google Ads and Google Ads Grants, to increase visibility and engagement for the coworking space. Public Relations and Event Management: Orchestrated public relations campaigns and organized events that positioned the coworking space as a hub for innovation and collaboration in the entrepreneurial ecosystem. Funding Assistance for Startups: Established a help desk to assist startups with accessing funding opportunities such as the SME Instrument and EYE programs, providing them with the necessary resources to grow their ventures. Consultancy for Startups and NGOs: Provided consultancy services to startups and NGOs, offering expert guidance to support their development and expansion objectives within the coworking space. Through these initiatives, I successfully established the coworking space as a leading destination for innovation and entrepreneurial development, laying a strong foundation for its ongoing success.
TBE CLUBMarketing & Partnerships Startup Manager
Jun. 2018 - Oct. 2018Barcelona- Collaborate with local co-working spaces and incubators - Arrange sponsorship meetings with corporates or local companies, who are keen to sponsor TBE Club, with the aim of securing the deal - Manage TBE Barcelona social media accounts including, Twitter, Facebook, Instagram, our TBE Barcelona Facebook group, Meetup & Eventbrite - PR relations - aim to attract PR for TBE Barcelona - Assist in marketing TBE Club events - Send out bi-weekly events to members in Barcelona
- Collaborate with Community Manager to organize and attend all TBE Barcelona events - Build brand of TBE and expand within Spain.
Golden KyuResponsible of marketing
Aug. 2017 - Jun. 2018Barcelona Area, SpainAs a digital marketing specialist, my role centered on enhancing online presence and engagement through an array of strategies:
-Process Improvement Strategy: Developed strategies to enhance efficiency and effectiveness in digital marketing processes.
-Web Analytics: Utilized analytics tools to refine marketing approaches and improve overall performance.
-Search Engine Marketing (SEM): Managed and optimized targeted advertising campaigns to increase visibility and drive web traffic.
-Community Manager: Cultivated and maintained engaging online communities, fostering brand loyalty and user interaction.
-Email Marketing: Designed and executed email campaigns, achieving high engagement and open rates, thereby enhancing audience connection.
Community Manager
Email marketing
Battle Fury ArenaPR, Marketing & Social media Responsible
Mar. 2017 - Aug. 2017Barcelona Area, SpainMarketing strategy for videogame startup
Content marketing
Dinamon Startup Ideas Advisor and Business Event Developer
Feb. 2017 - Jan. 2018Barcelona Area, SpainAs a dynamic professional in the digital and entrepreneurial space, my role encompassed a range of strategic and operational responsibilities: - Marketing, PR, and Communication Strategy: Developed and executed comprehensive strategies to enhance brand visibility and engagement. - Startup Incubator Project Coordination: Managed and coordinated projects within the startup incubator, fostering innovation and growth. - Collaboration in Consortia for European Funding (H2020): Participated in consortium collaborations to secure funding through the Horizon 2020 program. -Event and Course Organization: Orchestrated a variety of events and educational courses, facilitating knowledge sharing and networking opportunities.
Coctel EstudioDirector Marketing and growth
Dec. 2016 - Dec. 2018Barcelona y alrededores, EspañaAs the Marketing and Growth Director, I specialized in elevating digital marketing efforts through strategic leadership and innovative practices. Key Responsibilities: Digital Marketing Expertise: Provided training and consultancy in digital marketing realms, notably Google Ads and social media advertising. 📊 Account Management: Managed client portfolios, ensuring top-notch service and marketing success. Agency Marketing Leadership: Directed our agency's digital marketing strategies, demonstrating our expertise through our own growth. 💼 Analytical Insights: Leveraged business analytics to drive data-informed decisions for client and agency growth. Innovation Consultancy: Consulted on creativity and innovation, helping clients break new ground with their campaigns. 💡 Workshop Facilitation: Led digital marketing workshops, fostering a learning environment for skill enhancement. 🏫 Idea Generation: Acted as an Ideas Advisor, steering marketing initiatives with inventive concepts. My role was pivotal in streamlining marketing operations, nurturing client relationships, and guiding the agency to new heights of innovation and success.
AccentureManagement Consulting Analyst
Jul. 2016 - Feb. 2017Department: Distribution and Marketing of Financial Services Consulting on email marketing projects for Banco Sabadell
Consulting on the integration of technological tools for Banco Sabadell (Microsoft Dynamics CRM)
Social Ads Agency
Barcelona, Cataluña, España
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