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Work Background
Prestige by NicoleAgente inmobiliario
Nov. 2024México
Karin Herzog distribution USManaging Director
Dec. 2016 - Jul. 2025Estados UnidosComprehensive management of U.S. operations for Karin Herzog (Swiss luxury cosmetics). Oversight of commercial, marketing, customer service, finance, logistics, and operations departments. Coordination of international supply chain and negotiations with logistics providers and customs brokers. Development of strategies for retail, online, and professional channel expansion, including website creation. Management of strategic partnerships with distributors, retailers, luxury spas, and eCommerce platforms. Brand representation at international trade fairs and industry events.
Karin Herzog Oxygen SkincareTraining and Customer Service Manager
Mar. 2011 - Nov. 2016MéxicoResponsible for training and sales/customer service support. Onboarding and education of new team members on products, protocols, and internal systems. Opening of new points of sale and direct customer engagement across in-person and digital channels. Development of training manuals and materials. Post-training follow-up and interdepartmental coordination for continuous service improvement.
Itinerant Educational ServiceEarly Intervention Specialist
Aug. 2007 - Dec. 2010SuizaHome-based early intervention with children aged 0–6 with disabilities or developmental disorders. Family environment assessments, individualized activity design, and parental guidance. Adaptation of physical and social environments to foster autonomy. Coordination with multidisciplinary therapy teams and support for educational inclusion. Report writing and participation in interdisciplinary meetings.
Pré-de-vertEducación especial
Aug. 2001 - Jul. 2007SuizaCoordination of a multidisciplinary team providing comprehensive care to children affected by abuse, neglect, or maltreatment. Design and supervision of individualized educational and therapeutic plans. Staff training and support in child trauma and crisis intervention. Collaboration with child protection authorities. Promotion of safe, nurturing environments, communication with guardians or foster families, and implementation of therapeutic activities. Oversight of protection protocols and risk response procedures.
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