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Work Background
Delta Air LinesData Scientist
Feb. 2020Atlanta Metropolitan Area
Delta Air LinesSpecialist
Mar. 2019 - Feb. 2020Atlanta Metropolitan Area
Delta Air LinesSenior Analyst
Jan. 2017 - Mar. 2019Greater Atlanta Area
AIGSenior Actuarial Assistant
Jan. 2015 - Jan. 2017Atlanta, GA
AIGActuarial Assistant
Aug. 2013 - Jan. 2015Atlanta, Georgia
AIGActuarial Intern
May. 2013 - Aug. 2013Greater Atlanta Area
Aon HewittBenefits Operations Administrator - Defined Benefits (Pensions Analyst)
Feb. 2013 - May. 2013Greater Atlanta AreaResearch participant benefit issues and formulates resolutions/recommendations by analyzing fact patterns and applying plan provisions and best practices.
Perform system edit clean up including researching and determining reasons for errors and resolving errors.
Manually perform benefit processes and complex calculations that are not automated. Identifies and recommends a methodology for completing calculations.
Generates ad hoc benefits related reports by writing queries and analyzing data for accuracy.
Develops and documents benefit related processes and guidelines.
Works with the Benefits Operations Manager to recommend process improvements and coaching and training opportunities that were identified from participant issues, recurring edits, process delays, and quality problems.
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