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Work Background
Aggreg8 LimitedLearning and Development Consultant
Jul. 2024Auckland, New ZealandUsing IA to create systems training videos and materials. Do you have a system that’s causing you a headache? Maybe your IT or customer service team are getting a lot of needless calls? let’s have a chat.
Ports of AucklandLearning Advisor
Jul. 2023
MetlifecareLearning And Development Specialist
Mar. 2023 - Aug. 2023New ZealandA 3 month contract, a supporting the roll-out of new HRIS IT system. The system will reach all locations and job roles across the country. Contract was extended due to great results implementing the technology change. Working closely with with the project team to implement change, train change champions and train/support all users.
Stats NZField Training Developer
Jun. 2022 - Mar. 2023L&D lead/ Area Lead with 11 in the team.
Using Articulate to create training modules. Created PowerPoints and user guides. Supporting the development of training for 4000 people across the country. As well as supporting the training across the Far North to Auckland Area. Also had to travel for last second emergency support across the country. Other projects worked on:
Leading FSH training project end to end
Team Leader Training
Training Facilitator training
Whakarongorau Aotearoa // New Zealand Telehealth Services//Learning and Development Consultant
Apr. 2021 - Jun. 2022Auckland, New ZealandWorking in the fast paced Covid space. Within first month in the role, supported and facilitated 26 training sessions in 19 working days. This included creating new training material and session. The pace of the training sessions was consistently fast. Often times working 8-9 days straight during surge periods. As a team training over 13000 people in a year and a half period. Other projects of work:
Supervisor training Leadership training Train the Trainer
Diversity and Cultural Inclusion
Homecare Medical New ZealandWhītiki Tauā Mentor
Feb. 2021 - Dec. 2022Auckland, New ZealandMentor support for Mana in Mahi participants. Using soft leadership to mentor and build relationships with young professionals.
Whakarongorau Aotearoa // New Zealand Telehealth Services//Covid Welfare Supervisor
Dec. 2020 - Apr. 2021
Homecare Medical New ZealandCovid-19 Non-Clinical Advisor
Aug. 2020 - Dec. 2020
Auckland CouncilGovernance Advisor
May. 2019 - Jul. 2020The Governance Advisors are a team within the Governance Support unit. They are specialists in democratic processes, including relevant legislation and public meeting procedures. Governance Advisors work closely with the chair and lead officer of each committee in their portfolio. They have an overall strategic view of the key objectives and priorities of each committee (including the Governing body, its committees and advisory boards/panels) they support. Governance Advisors interact with report writers and can provide sound quality advice to anyone preparing reports for governance decisions. Their primary objective is ensuring a smooth end-to-end political meeting process which includes: •report-writing advice
•Infocouncil support
•political meeting guidance
•political decision-making processes
•forward work programmes
•meeting organisation and co-ordination
Hello Monday NZClient Delivery Manager - Projects
Apr. 2018 - Jul. 2018We are a New Zealand owned and operated specialist HR consulting and recruitment provider. We work with your team or draw on ours to give you a personal level of service. Our solutions are tailored to suit your actual needs, from outsourced HR through to advisory and recruitment. We’re all about building strong and lasting relationships. Our team have held management and senior HR roles in SMEs and large corporates across the private and public sector in New Zealand and around the world. And we have contemporary systems, tools and processes to help you achieve your HR and people goals. That means you will get all the support you need and none that you don’t – a fully outsourced solution through to on-call access when it really matters. Project Management: Managing life cycle of projects, creating and tracking Project timelines, Managing Communication with Stakeholder, Creating, tracking and updating Gantt Charts, Weekly Reports for Clients, Tracking Consultant Hours, Managing Client expectations and Handling Client Queries. Client Delivery: As the sole member on the Client Delivery team I had to manage the client experience seamlessly. We change our three-month timeframe to complete HR projects to 6 weeks. This meant we needed to be more organised in our approach to the new timeframe. We did this with the introduction of the project timeline and being specific and clear with client expectations.
Hello Monday NZOperations Coordinator
Jan. 2018 - Mar. 2018Auckland, New ZealandWe are a New Zealand owned and operated specialist HR consulting and recruitment provider. We work with your team or draw on ours to give you a personal level of service. Our solutions are tailored to suit your actual needs, from outsourced HR through to advisory and recruitment. We’re all about building strong and lasting relationships. Our team have held management and senior HR roles in SMEs and large corporates across the private and public sector in New Zealand and around the world. And we have contemporary systems, tools and processes to help you achieve your HR and people goals. That means you will get all the support you need and none that you don’t – a fully outsourced solution through to on-call access when it really matters. There was no Operations team before I arrived at Hello Monday. I implemented change and helped define our Process Map.
Auckland CouncilRates Coordinator
Jun. 2017 - Aug. 2017Auckland, New ZealandThis role I worked in the Finance Department for the rates team. The role was very SAP based and involved working with the programme daily. I got an understanding of multiple aspects of SAP and found an ease in learning the system. The contract was originally 2 mouths however an extension was given.
Auckland CouncilBusiness Liaison
Nov. 2016 - Jun. 2017The Business Liaison is a key customer service and operational role. They work as part of a team to provide high quality specialist support and assistance across the Governance Division. Services include administrative, payroll and technology support to elected members and staff, and Town Hall management. This role is within the Governance Division Business Hub, which supports the division in various work programmes using customer-centric methodology. Demonstrating the council’s high performance behaviours, this role is a specialist in customer services and process improvement. The Business Liaison is a specialist in business services delivery and customer services, where flexibility and initiative are required to deliver on key outcomes. Along with this role, I am taking responsibility of an online Governance website (Auckland Council Governance Manual) in which I have helped coordinate many different teams to come together. The project has involved understanding HTML code and uploading dense and informative content. Juggling both my ordinary work duties and helping with this large project has been a great opportunity.
Auckland CouncilDemocracy Advisor/ Administration
Jul. 2016 - Nov. 2016Auckland, New ZealandDemocracy Advisors (DA) are specialists in democratic processes, including relevant legislation and public meeting procedures. Democracy Advisors work closely with the chair and lead officer of each committee in their portfolio. They have an overall strategic view of the key objectives and priorities of each committee they support. Democracy Advisors interact with report writers and can provide sound quality advice to anyone preparing reports for governance decisions. My role however is a little different. I was given a little freedom in helping define this role. This means I can take on multiple responsibilities in different teams within the governance department. I can be helping to organizing major debates, attending said debates or discussions on agendas, archiving, team organising, keeping track of costs and all members of the team, taking council attendance through SAP and SAP GUI, communication between teams, organizing and handling confidential documents and proof reading confidential text, organising security, being a point of communication for external companies and indexing. The role was initially 3 months until the new Auckland City Election. The role was extended for an extra month as I am involved with an online Governance website in which I have helped coordinate many different teams to come together. The project has involved understanding HTML code and uploading dense and informative content. Juggling both my ordinary work duties and helping with this large project has been a great opportunity.
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