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Work Background
INT TechnologiesConsultant / Instructor
Jan. 2009 - Jan. 2011Teach Oracle eBusiness Suite 11i and R12 Workflow, System Administration and eBusiness essentials.
OracleSenior Instructor – Oracle University
Aug. 2006 - Apr. 2009Provide education and training for 11i and R12 Systems Administration, Workflow, and eBusiness Essentials throughout the United States and Canada. Create comprehensive curriculum and training programs. Provide mentoring and training to Oracle University employees and clients. Achievements: • Recognized with the honor “Leadership Circle” by achieving top 1% worldwide of customer satisfaction ratings of Oracle University for two consecutive years.
Big Sun Flower, Inc.Marketing and Business Consultant / Product Manager
Mar. 2006 - May. 2009A provider of product management consulting services for various clients, including Lucent technologies, SupportUSA, IBM, World Arts Group, Motorola. Provide technical, business, and marketing consulting for startup and growth organizations. Analyze client needs and formulate strategic business and marketing plans, including product definition and action plan development. Design and implement cutting-edge online marketing strategies. Create strategic cross-functional teams to ensure achievement of company objectives. Perform competitive and market research domestically and internationally. Evaluate new technologies and perform feasibility studies. Serve as company “go-to” person by quickly ramping on new technologies and performing competitive analysis. Achievements: • Average a 37% sales and market share increase within the first year through the repositioning of existing products and building strategic technical and channel relationships. • Provide comprehensive corporate training, through teleconference and instructor led web-based programs.
Palm Beach Technologies, Inc.Principal Director
Jan. 2000West Palm Beach, Florida AreaOn a day to day basis, Gary drives his professional team of programmers, analysts and networking engineers at Palm Beach Technologies, Inc., a local West Palm Beach based IT Solutions provider. PBT specializes in expert level service, maintenance, and turnkey solutions of hardware and software for firms in Palm Beach county. By strategic partnerships with the best of the best in our industry, PBT extends our professional team to local firms, adding value to our clients overall usability and experience. Gary's firm works mainly with small to medium size Palm Beach county firms, providing on-site repair, including all necessary system upgrades, maintenance, troubleshooting, and training.
ViewCast.comDirector of Marketing / Senior Product Marketing Manager
Jan. 1997 - Jan. 1999A global leader in streaming online media with offices in the United States and Europe. Charged with creating a new corporate image and subsequent marketing campaign. Designed and implemented strategic marketing plans. Managed all aspects of public relations, sales training, client support, and product presentations. Directed a $21.2M technology product division, including the creation of marketing requirements documents and defining new features and functions. Collaborated with sales and engineering to communicate critical product information. Performed marketing, collateral development, and media reviews. Created engineering change orders and product specifications. Served as key contributor in tradeshows. Provided extensive sales training from initial conception through product implementations. Achievements: • Engineered the first turnkey hardware accelerated audio/video and streaming solutions for Internet broadcasting, generating $12M in revenue. • Directed all aspects of product management for the technology division of $20M organization, resulting in setting standards for video streaming. • Key member of team that took the company public.
Net SpeakProduct Technical Marketing Manager
Jan. 1996 - Jan. 1997An international provider of VOIP server and services. Analyzed marketing needs and formulated new product management processes. Performed in-house and on-side demonstrations. Documented all product features and functions. Provided sales support and training. Assisted in developing and implementing monitor and billing systems for VOIP technologies, providing the ability to process credit cards, track conferencing usage, and contact customer service representatives. Achievements: • Played a key roll in bringing the company public by analyzing market needs and providing innovative products that ignited consumer interest. • Successfully reduced or enhanced product SKUs and increased profitability 68% in the first 90 days.
Boca ResearchProduct Manager / Sales Engineer / Customer Relations Director
Jan. 1993 - Jan. 1996Provider of a new breed of multimedia communications products. Charged with developing and managing the entire department. Recruited, hired, and trained new staff members to provide lifecycle product support from initial conception through implementation and post-sales support. Performed extensive customer training and support and attended major tradeshows. Boosted sales of various technologies, including ISDN terminal adapters, sound cards, Ethernet adapters, hubs, IDE/IO controllers, video cards, videoconferencing, and specialty products. Provided training to technical staff members on all company hardware software, as well as policies and procedures. Traveled domestically and internationally to provide customer support. Analyzed and resolved customer complaints, suggestions, and concerns. Achievements: • Selected as the Product Manager for the first POTS desktop video conferencing product in the world. • Engineered the first two ITU-T H.324-compliant desktop PC videoconferencing add-on products. • Designed and implemented an on-line problem and resolution database, reducing overall time to resolve critical issues.
Teubner and AssociatesManager Lab
Jan. 1991 - Dec. 1992Stillwater OklahomaManaged the building and testing of various platforms and configurations to allow faxing from Mainframe computers via PCs.
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