VodafoneAI & Automation Engineer
Nov. 2022 - Mar. 2024As an AI & Automation Engineer at VOIS, I was responsible for developing, operating, maintaining, and enhancing RPA solutions for Vodafone Italy. My role involved leveraging UiPath, Power Platform, and AWS to optimize business processes, improve efficiency, and ensure compliance with best practices. I conducted in-depth analyses of RPA processes to identify inefficiencies and implemented innovative solutions to address them. Additionally, I provided mentorship and shadowing sessions for new developers, fostering a collaborative and high-performing team environment. Key Responsibilities: - Conducted RPA process analysis to detect inefficiencies and identify areas for improvement. - Developed and maintained RPA solutions using UiPath, Power Platform, and AWS, ensuring alignment with industry standards and best practices. - Initiated RPA redevelopment and enhancement activities, implementing changes, adding new scenarios, and upgrading older processes to meet the latest standards. - Provided shadowing sessions and mentorship for new joiners and consultants, ensuring a smooth onboarding process and knowledge transfer. Key Achievements: - Recognized as a "Top Performer" in the annual evaluation of 2023 and awarded "Month Hero" for February 2023. - Developed innovative automation solutions that significantly streamlined the daily workflow of the team. - Consistently ranked within the top three positions on the team's KPIs leaderboard for six consecutive months. - Ranked within the top 30 out of 265+ global teams in the _VOIS Power Platform Hackathon. - Successfully implemented 100+ process change requests, optimizing workflows, adding new features, and enhancing performance.