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Work Background
Latina Advisory LabBusiness Consultant
Dec. 2024I manage the backend of businesses for CEOs and small business owners. My role is to take over the operational work that keeps you from focusing on growth. I build and run the systems that keep your company organized, efficient, and ready to scale. Services Include: Operations Management — day-to-day business operations, workflows, and systems. Business Strategy & Development — planning, structure, and growth strategy. Team Oversight — management systems and accountability so your team works effectively. How I Work: As your business partner in operations, I create the strategy and handle the execution — from process design to day-to-day management. What You Get: A single point of accountability for the backend of your business. Systems and processes that reduce inefficiencies and wasted time. Operations that run smoothly without your constant involvement.
Latina Advisory LabFractional Chief of Staff and COO
Dec. 2024I work with solopreneurs and founders—especially Latinas—who are growing past the limits of doing it all themselves. Most of my clients are in the $250K–$1M+ range. They’ve built something successful, but the structure behind it hasn’t kept pace. What used to work—gut decisions, ad hoc systems, late-night problem-solving—starts to break under the weight of growth. As a Fractional Chief of Staff and COO, I step into the day-to-day complexity that founders no longer have time or capacity to manage. I bring leadership structure, operational clarity, and a clear decision-making rhythm that moves the business forward without everything running through one person. I work across industries because the challenges are operational, not niche: • Too many decisions depend on the founder • Execution slows down or stays stuck • The team needs direction, but the founder needs time • Growth is happening, but systems aren’t keeping up What I Help Solve: • Replacing founder-led execution with accountable, aligned team structure • Building operational systems that support growth without added complexity • Clarifying priorities when everything feels urgent • Creating decision-making infrastructure that reduces backlogs and misalignment • Increasing leadership capacity without increasing burnout Outcomes: • Transitioned solopreneurs into functioning, scalable teams • Led multi-stage growth from $250K to $1M+ through operational and leadership alignment • Designed back-end systems that reduced founder involvement by 50%+ • Rebuilt team infrastructure to support launches, client delivery, and internal ops • Reduced decision bottlenecks and created sustainable CEO-level focus Core Areas of Focus: • Fractional Chief of Staff | Executive Partnership • Fractional COO | Operational Infrastructure | Strategic Prioritization • Team Design | Internal Systems | Scale Readiness • Leadership Alignment | Founder Enablement | Execution Strategy
Clover ServicesManaging Director (COO)
Nov. 2024 - May. 2025Promoted from Director of Operations to Managing Director after driving key systems, team growth, and performance results across a multi-client portfolio. I lead the agency's end-to-end business function, supporting founders and high-growth teams through strategic project delivery, operational execution, and client success. I oversee a cross-functional team of fractional talent and freelancers, driving results across marketing, design, operations, and strategic advisory. My role sits at the intersection of leadership, decision support, and internal alignment serving as a partner to the founder and a force-multiplier for our clients' goals. Key Highlights: Scaled agency operations across a full suite of clients with 6- and 7-figure businesses in e-commerce, health, tech, and media Built and led a distributed team across time zones and disciplines, including marketing, logistics, client services, and operations Developed internal workflows, project pipelines, and SOPs that increased delivery efficiency and reduced handoff delays by 40% Acted as a strategic sounding board for founders navigating launches, pivots, and organizational growth Managed revenue forecasting, client resourcing, and cross-functional planning to support sustainable scale Strategic Focus Areas: Executive support & founder advisory People ops & team alignment Operational infrastructure design Cross-functional project leadership Strategic planning & delivery systems Scaling creative and service-based businesses This role reflects my ability to lead teams, structure complexity, and step in as a right hand to founders navigating scale, ambiguity, and growth.
The Clover CollectiveDirector of Operations
May. 2024 - Dec. 2024
The Leadership Consultant, LLCLeadership Development Coach
Aug. 2023 - Jan. 2025GlobalI partner with high-performing professionals, primarily emerging leaders and mid-level managers, to strengthen leadership capacity, communication precision, and decision-making under pressure. Since launching my practice, I’ve coached over 500 individuals across tech, health, creative, and nonprofit sectors. Many of my clients were promoted, expanded their leadership scope, or redefined how they lead and influence within complex, high-growth organizations. I’m brought in when high-potential talent is underperforming, under-recognized, or navigating new visibility. My coaching helps them shift from reactive to strategic, communicate with clarity, and lead with consistency, often resulting in improved performance reviews, expanded responsibilities, and upward mobility. Notable Outcomes: Coached new and mid-level managers to increase team retention, engagement, and visibility within their first 90 days Supported clients in securing promotions and salary increases ranging from $10K to $40K+ Developed leadership frameworks to help clients lead cross-functional initiatives, manage up effectively, and navigate change Partnered with founders and department heads to strengthen internal leadership pipelines and succession readiness Areas of Focus: Executive presence, clarity, and strategic communication Role transitions, performance strategy, and promotion planning Team dynamics, trust building, and values-aligned leadership Coaching through ambiguity, visibility, and decision-making I specialize in translating leadership potential into business performance. My work builds the operational thinking, strategic clarity, and influence skills leaders need to deliver results, whether they’re managing their first team or stepping into critical executive roles.
CrispDirector Of Coaching
Aug. 2022 - Aug. 2023I led a cross-functional team of executive coaches and business strategists supporting over 320 law firm owners through high-growth cycles. My mandate was to scale impact, improve performance systems, and drive sustainable growth across a diverse client base. I built and operationalized a comprehensive business coaching framework that transformed our service model from static program advising to a high-touch, executive coaching approach aligned with strategy execution. This shift enabled stronger client retention, deeper transformation, and contributed to a record-setting $40M+ in client annual revenue across the portfolio. Strategic partner to senior leadership, advising on business design, performance strategy, and systems development. I supported the company’s AI integration initiative to streamline operations resulting in increased coaching capacity and a measurable lift in client outcomes. My data-driven approach informed decision-making at the organizational level and improved client delivery systems at scale. Results & Strategic Impact: Directed coaching and consulting support for 320+ business owners, with direct contribution to $40M+ in collective revenue Designed and implemented an executive business coaching model that expanded client engagement, elevated retention, and differentiated service delivery Developed KPIs, dashboards, and performance systems that enabled real-time insights and continuous improvement across coaching engagements Trained and upskilled a team of coaches and strategists, improving delivery consistency, strategic alignment, and leadership depth Served as escalation lead and retention strategist, directly supporting client success and protecting revenue through high-touch engagement Core Focus Areas: Executive coaching strategy and performance architecture Cross-functional team leadership and development Client lifecycle optimization and retention Strategic business advisory, scalable systems design, and operational efficiency
Self Made MillennialExecutive Coach
Jan. 2022 - Jun. 2022As Accountability Advisor Team Lead at Self Made Millennial, a premier career coaching platform, I empowered clients to achieve their professional goals, providing them with the necessary tools and strategies. In my capacity as an Executive Coach, I offered strategic counsel to high-potential clients, aiding them in unlocking their latent potential and propelling their careers forward. My dual role as an Accountability and Empowerment Coach involved keeping clients focused and motivated, ensuring they navigated their career paths with confidence and clarity. As the head of Business & People Operations, I was responsible for optimizing organizational processes and aligning our team with a unified vision. My oversight in these operations was crucial in driving our collective success and enhancing overall team performance. A significant part of my role involved Relationship Management, where I developed and nurtured valuable client relationships. These relationships not only improved client experiences but also significantly enhanced the brand’s reputation in the career coaching industry. As a staunch advocate for Client Success, I committed myself to supporting clients throughout their career journeys. My dedication was instrumental in fostering career empowerment, contributing to the broader objective of enabling professional advancement and satisfaction for our clients.
The Leadership Consultant, LLCPeople and Culture Business Partner
May. 2020 - Apr. 2024GlobalI consult with organizations at pivotal inflection points, whether they’re restructuring, scaling, or facing leadership and team breakdowns. I'm brought in to assess what's no longer working, clarify strategic priorities, and align people systems with business outcomes. My work spans the full employee lifecycle, with a focus on building sustainable talent systems and leadership infrastructure. I lead engagements that include performance strategy, team realignment, succession planning, and internal communication. My approach is rooted in outcomes: stronger leadership alignment, reduced attrition, improved manager effectiveness, and more scalable operating structures. Results & Impact: Designed and implemented workforce optimization strategies that improved retention and team performance within 90 days Built leadership frameworks and feedback systems that enabled measurable improvements in management effectiveness and employee engagement Acted as a strategic partner to founders and senior leaders, advising on high-stakes personnel decisions, org design, and communication strategy Led culture and change management efforts across teams navigating growth, turnover, or internal tension, resulting in more cohesive, accountable environments Areas of Expertise: People strategy aligned to business objectives Talent development, performance systems, and succession planning Founder and executive advisory Change management and team realignment Cross-functional leadership coaching and communication strategy I’m consistently brought in when the business stakes are high and leadership needs clear thinking, sound judgment, and a partner who can translate complexity into action across people, performance, and strategy.
The Leadership Consultant, LLCExecutive Business Coach
Sep. 2019 - Apr. 2024I coach senior leaders, founders, and high-performing professionals through critical inflection points, whether they’re expanding their scope, facing leadership blind spots, or making high-stakes decisions under pressure. My approach blends I/O psychology with sharp business acumen to drive measurable leadership outcomes. I work 1:1 and in group settings to strengthen executive decision-making, leadership presence, and communication under complexity. Many of my clients enter coaching feeling stretched, unfocused, or unclear and leave with sharper thinking, stronger performance, and elevated leadership capacity. Results & Outcomes: Coached executives through role expansions, restructures, and new P&L ownership with improved clarity and cross-functional influence Developed strategic leadership development plans that led to faster promotion readiness and increased internal mobility Led workshops and executive offsites that aligned teams, surfaced hidden tensions, and clarified strategic priorities Supported founders and entrepreneurs through critical business decisions and team realignment, resulting in stronger ops execution and sustainable growth Areas of Focus: Strategic communication, executive presence, and decision-making Performance coaching for high-stakes leadership roles Founder advisory and leadership clarity Team development and organizational alignment Personal operating systems for sustained focus and resilience I’m consistently engaged by leaders navigating complexity and trusted for my ability to translate insight into action and coaching into performance.
The University of Tampa Lowth Entrepreneurship CenterPeople Operations
Jul. 2019 - Oct. 2019At the University of Tampa's Entrepreneurship Center, a top-ranking business school, I ensured the efficient operation of this center of innovation and business expertise - managing programs and projects. I worked closely with emerging entrepreneurs and startups in our incubator and accelerator programs, guiding them from idea to execution. I provided essential support and resources to help these ventures succeed. In collaboration with the leadership team, I managed day-to-day operations, effectively serving as a key point of integration between the center's various functions.
The Belle HollowVenue Manager
Oct. 2017 - Mar. 2018Clarksville, TennesseeAs the Venue Manager for a busy wedding and events venue, I coordinated day-to-day operations, drove foot traffic, and increased sales. I managed our in-house kitchen staff, ensuring the cuisine met our clientele's high standards. In addition to boosting sales conversions and revenue, I was also in charge of stakeholder management, maintaining strong relationships with vendors, contractors, and partners to uphold service quality. I led our events team in planning and executing a range of events, from weddings to corporate gatherings. I cultivated team rapport, conducted staff meetings, and aligned team members with our operational and customer service goals. I directed a team toward shared success while shaping memorable client experiences.
The Leadership Consultant, LLCConfidence Coach and Leadership Consultant
Jul. 2017 - Dec. 2019As co-founder of Lilies in the Field, I built a purpose-driven coaching and personal development practice from the ground up focused on helping women strengthen self-belief, communicate with clarity, and lead from a place of alignment and confidence. I led all facets of the business, from operational design and client delivery to branding and content strategy. I developed scalable coaching programs tailored to the evolving needs of women navigating personal and professional transitions, consistently refining services based on client feedback and market signals. Personal styling was integrated as a coaching modality used intentionally to support confidence-building and self-expression. This innovative approach expanded the reach of the work, helping clients embody the mindset shifts they were developing. In addition to content development and external communications, I crafted a brand narrative that resonated deeply with clients, leading to consistent engagement, strong referrals, and a growing community aligned around empowerment and self-actualization. Core Focus Areas: Solo business development and service design Leadership and confidence coaching for women Brand narrative, positioning, and identity building Client engagement, retention, and growth through mission-driven content Innovative use of personal styling as an expression of coaching outcomes
BethelDirector of Operations
Jun. 2015 - Nov. 2017Bethel Community ChurchAs the Center Director and Director of Ministry, I led the acquisition of a new building from start to finish. I developed curriculum strategies based on targeted research and managed a team of volunteers through effective recruitment, training, and retention. I engaged the congregation with regular speeches, established community-strengthening programs, and nurtured leadership skills within our team. I managed daily operations and updated the website for member engagement. I designed content that resonated with our audience, implemented marketing strategies to extend our reach, and managed crises effectively. I also coordinated public events to foster unity and inclusivity in the community. Overall, I grew the ministry from 50 to 1,000 members.
Church of the WayfarerDirector of Operations
Jan. 2013 - Jan. 2015Carmel by the Sea, CAAs Director of Operations, I managed daily functions while modernizing traditional practices. I coordinated public and private events, ensuring they met the needs of diverse, high-profile attendees. I was the main liaison between the church and the public, representing our organization through skilled communication. I led people operations, focusing on volunteer engagement and effective recruitment strategies. I produced weekly newsletters that communicated our church's ethos, blending content strategy and marketing. I effectively managed crises, using problem-solving skills to ensure stability. I organized events to champion community engagement and inclusivity, and directed branding efforts to increase our visibility and reputation.
The Leadership Consultant, LLCStrategic Business Partner
Aug. 2011 - May. 2020I operated as a functionally embedded Chief of Staff across multiple organizations, partnering directly with executive leadership to translate business strategy into execution across people, performance, and operational systems. I worked directly with senior leaders to improve decision-making, clarify priorities, and lead through complexity. This included executive coaching for C-suite leaders, org design for growing teams, and the rollout of scalable talent and communication systems that enabled clarity, alignment, and accountability. Results & Strategic Impact: Acted as a key advisor to senior leadership during business pivots, headcount restructuring, and performance shifts Designed leadership development and succession planning programs that increased internal promotion rates and decreased leadership churn Oversaw the performance architecture for multiple organizations, aligning feedback, growth, and accountability at every level Built and operationalized cross-functional partnerships across HR, Ops, and department heads to accelerate project execution Led change management efforts during organizational realignments and market shifts, resulting in stronger team engagement and operational stability Core Focus Areas: C-suite advisory and strategic execution Organizational design, team restructuring, and performance systems Succession planning and high-potential leader development Cross-functional alignment and internal communication frameworks Executive coaching, operational clarity, and business decision support I’m consistently brought in when leadership teams need to stabilize operations, rethink performance systems, or lead through growth and need a trusted strategic partner to help connect the dots and move the work forward.
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