Assent Compliance IncInstructional Designer
Jul. 2015 - Apr. 2016Ottawa, Canada AreaLead the design of training programs and ensure the alignment with the company's strategic objectives.
Consult with internal and external stakeholders to identify requirements for new training programs and processes.
Work with SMEs to translate content into engaging learning experiences for in-class, web based, social media, and eLearning environments in an effort to support products, services, and technologies.
Develop user training materials including a training program, documents, videos, and tips&tricks.
Ensure that training programs incorporate instructional methods based on industry-learning practices and best practices.
Deliver web-based training to clients.
Communicate new features to customer base through outreach, using webinars, videos, and What's New documents.
Evaluate training programs to test the effectiveness of training and development initiatives.