Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Chief Operating Officer
Premier Services GroupChief Operating Officer
Jan. 2025 - Jul. 2025As Chief Operating Officer at Premier Services Group a contractor company that partners with Lowes to complete flooring, door, and window installations, I oversaw operations across 11 states with full P&L responsibility. I led budgeting, financial planning, and purchasing, while optimizing vendor relationships and driving operational efficiency. I built and led high-performing teams, improving alignment and execution. Notably, I grew customer service ratings from 64% to 89% through strategic process improvements and training initiatives.
Vice President of Flooring Operations
Premier Services GroupVice President of Flooring Operations
Sep. 2022 - Jan. 2025United States
Regional Manager of Operations
Premier Services GroupRegional Manager of Operations
Dec. 2020 - Sep. 2022
Customer Care Manager
Western States Flooring IncCustomer Care Manager
Oct. 2018 - Dec. 2020Southern UtahProviding excellent customer satisfaction on all flooring installs. Ensuring flooring is installed promptly, professionally, and correctly from subcontractors. Managing and hiring additional crews. Building relations with Home Depot and associates.
President and C.E.O
IQ Interior and Design LLCPresident and C.E.O
May. 2017 - Dec. 2020UtahIQ provides quality service and products to all of Utah. At IQ we are built upon our integrity and honesty we bring to every project big or small. You can trust we will provide quality work without overcharging you! We specialize in flooring, closets, cabinets and more! Contact us to help you with your next project. Big or small we are here to help!
General Manager
Intermountain Wood ProductsGeneral Manager
Feb. 2011 - Apr. 2017
Operations Manager
Intermountain Wood ProductsOperations Manager
Feb. 2011 - Apr. 2017
Operations Manager
Wonder BreadOperations Manager
Jun. 2009 - Feb. 2011Ogden, Utah, United States

Requests

Touchpoint image
0
Personal Pitch
Business Development & Strategy Expert
Show more
Intch is a Professional Networking App for the Future of Work
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
📝
Get Recommended to New Customers
👋
Connect with Like-Minded People
💸
Raise Capital
🚀
Find a side project
😎
Reach Top Niche Experts
⚡
Find Jobs on a Hidden Market
💼
Find a Perfect Co-Founder
🙌
Find a Trusted Mentor
🤝
Hire Top Global Professionals
See more people like Joshua on Intch
Customer Service
1787199 people
22
Data Entry
16
Senior Pricing Analyst @ Saia Inc.
20
Operations Manager @ Global Limousine of WNY
Customer ServiceLive Chat
422281 people
15
Operations and project manager
17
Sr Director, Customer Support
15
Entrepreneur @ Sea Salt Therapy