Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
FAN EXPOAssistant Director of Security
May. 2025 - Jun. 2025Dallas, Texas, United StatesAs the Assistant Director of Security for Fan Expo Dallas, I played a pivotal role in planning and executing large-scale event security operations in partnership with the Director of Security. Key Responsibilities & Achievements: ➤Oversaw large-scale event security planning and execution in collaboration with the Director of Security through coordination across multiple venue zones and specialized teams. ➤Directed multiple third-party vendors to align with access control protocols, exhibitor and talent safety measures, and emergency response frameworks. ➤Led pre-event walkthroughs and co-chaired planning sessions to assess layout logistics, high-traffic zones, and tactical staffing requirements. ➤Managed strategic deployment of personnel across high-risk areas, celebrity green rooms, merchandise zones, and priority exhibitor spaces. ➤Acted as point-of-escalation during live event operations, troubleshot vendor performance issues, enforced crowd management strategies, and relayed updates to senior leadership. ➤Contributed to post-event analysis by debriefing stakeholders, compiling incident data, and outlining recommendations for operational continuity and vendor accountability.
EV and Charging Expo - Max EventsEvent & Exhibitor Services Lead
Mar. 2025 - May. 2025CanadaAs the Event & Exhibitor Services Lead for the EV and Charging Expo, I served as the primary point of contact for all exhibitors to ensure a seamless experience from onboarding to event execution. Key Responsibilities & Achievements: ➤Served as the main liaison for all exhibitors, oversaw end-to-end communication, and ensured clarity on event protocols, deadlines, and logistics. ➤Managed exhibitor documentation within the PheedLoop platform, verified branding and insurance compliance, and tracked incomplete submissions. ➤Collaborated with technical staff and venue management to assess and coordinate power requirements for exhibitor booths. ➤Supported exhibitor onboarding through sessions and individual consultations to ensure pre-event readiness. ➤Led on-site exhibitor operations during move-in and event execution to resolve technical issues and support real-time needs.
The Royal Agricultural Winter FairNight Operations Manager
Nov. 2024 - Nov. 2024As the Operations Night Manager at the Royal Agricultural Winter Fair, I led all overnight operations under the direction of the Director of Operations & Facilities to ensure seamless execution of nighttime activities. Key Responsibilities & Achievements: ➤Directed all overnight operations under the supervision of the Director of Operations & Facilities through seamless communication across Royal departments regarding nighttime activities and protocols. ➤Collaborated with floor managers to coordinate and oversee fencing deployment, secure commercial areas, and maintain controlled access throughout the venue. ➤Deployed and monitored overnight security personnel and paid duty officers for venue safety, policy enforcement, and incident responsiveness. ➤Coordinated EP security at Horse Show exits to ensure pedestrian safety and smooth traffic flow. ➤Inspected hospitality venues to enforce timely closures and address late-night issues in line with event policies.
Toronto's Festival of BeerInventory Manager
May. 2024 - Jul. 2024CanadaAs the Inventory Manager for the Toronto Festival of Beer, I played a pivotal role in overseeing exhibitor logistics and managing all inventory-related operations to ensure seamless execution of Canada's premier beer festival. Key Responsibilities & Achievements: ➤Analyzed the exhibitor master list and vendor portal to develop a comprehensive understanding of participant logistics, deliverables, and timelines before event execution. ➤Responded to all vendor inquiries during the pre-show phase by providing timely and accurate support to ensure compliance and readiness across all exhibitors. ➤Coordinated directly with The Beer Store and LCBO to verify delivery volumes and ensure product availability aligned with event forecasts and licensing requirements. ➤Received and documented incoming products from breweries and beverage distributors, while promptly flagging discrepancies and initiating resolution protocols. ➤Executed post-event wrap-up by overseeing product returns, coordinating pickups, and addressing any residual vendor concerns to ensure complete event closure.
RosepicnicSponsor and Vendor Manager
Apr. 2024 - Jun. 2024Toronto, Ontario, CanadaAs the Sponsor and Vendor Manager for the Rose Picnic, I was responsible for ensuring seamless coordination and execution of sponsor and vendor operations across all event phases. Key Responsibilities & Achievements: ➤Coordinated vendor setup requirements and logistics that included booth specifications (e.g., signage, sidewalls, power) and partnered with the Show Decorator to finalize the event layout. ➤Developed and distributed detailed load-in/load-out schedules to align vendor access with venue rules and operating hour. ➤Monitored promo code allocations in PheedLoop to enforce usage limits and assisted with post-event reconciliation. ➤Provided front-line support for sponsors and vendors during all onsite phases, such as move-in, event days, and move-out to maintain operational efficiency. ➤Addressed day-of-event logistics concerns for vendors by facilitating adjustments and maintaining consistent communication.
Toronto's Festival of BeerSecurity Manager
Jun. 2023 - Jul. 2023Toronto, Ontario, CanadaAs the Security Manager for the Toronto Festival of Beer, I led the oversight and coordination of all third-party security operations to ensure seamless festival execution and adherence to safety protocols. Key Responsibilities & Achievements: ➤Managed third-party security provider operations by serving as the primary liaison between the security vendor and the internal operations team to align with festival protocols and service standards. ➤Developed detailed post instructions for critical security positions and supported the operations team in designing essential gate signage to optimize crowd flow and checkpoint control. ➤Participated in pre-event site walkthroughs and security planning meetings to assess readiness and provide situational insight on security infrastructure across key festival locations. ➤Supervised onsite execution of contracted security services throughout the festival by verifying compliance, addressing deficiencies in real-time, and communicating updates to vendors and executive leadership. ➤Coordinated with stage production, inventory, and catering teams to manage artist movement, time-sensitive deliveries, and secure shutdowns of VIP and Owner’s Lounge areas. ➤Facilitated daily security briefings with the Director of Security to ensure timely distribution of updates, instruction sheets, and logistical changes to all involved service providers. ➤Audited third-party supplier performance through scheduled and ad hoc spot checks to resolve issues and ensure quality control in line with operational expectations. ➤Delivered a comprehensive post-event summary report to the VP of Operations with details of vendor performance, incident responses, and recommendations for future improvements.
Canadian National ExhibitionManager, Guest Services
May. 2022Toronto, Ontario, CanadaAs a Guest Services Manager at the Canadian National Exhibition, I lead transformative initiatives to elevate guest experience, staff performance, and operational excellence at Canada’s largest annual fair. Key Responsibilities & Achievements: ➤Lead the end-to-end planning and operational execution of the Guest Services Department including eight large-scale hospitality programs at Canada’s largest annual fair, serving over 1.4 million guests. ➤Build and sustain trust-based relationships with internal stakeholders, producers, vendors, and event partners to ensure the seamless delivery of guest-facing services in alignment with safety standards, regulatory requirements, and org objectives. ➤Oversee a 280+ person seasonal workforce, including recruitment, onboarding, and performance management, while mentoring team leads and aligning staff development with service excellence goals and operational priorities. ➤Collaborate closely with city agencies, planners, and on-site coordinators to deliver events that balance client expectations with venue capabilities, guest safety, and contract deliverables. ➤Support vendor negotiations, monitor department spending, and contribute to budget planning to maintain fiscal discipline while meeting service-level commitments. ➤Resolve real-time service or staffing issues with discretion, escalating matters when required to uphold operational continuity and guest satisfaction. ➤Achieved a 30% increase in guest satisfaction through targeted service interventions, operational adjustments, and integrated post-event evaluations. ➤Contribute to organizational improvement through detailed post-event debriefs, data-informed recommendations, and cross- departmental knowledge sharing
Exhibition PlaceSenior Security Supervisor | Board Of Governors of Exhibition Place
Oct. 2006 - Apr. 2022Toronto, Ontario, CanadaAs the Senior Security Supervisor at the Board of Governors of Exhibition Place, I led comprehensive security operations across one of the city’s premier event venues and aligned safety protocols with evolving regulatory and organizational standards. Key Responsibilities & Achievements: ➤Directed end-to-end security operations, elevated organizational safety protocols, and aligned security practices with evolving regulatory standards. ➤Supervised recruitment, onboarding, and performance oversight of security personnel in compliance with legislative mandates and internal safety frameworks. ➤Designed and delivered structured security training programs to boost frontline staff preparedness and strengthen response capabilities to diverse threat scenarios. ➤Implemented access control and data protection to strengthen physical and information security in sensitive zones. ➤Coordinated with contracted security vendors to ensure operational integration, accountability, and service-level compliance. ➤Executed complex initiatives across investigations, life safety systems, and policy enhancements by demonstrating effective cross-functional project leadership. ➤Crafted specialized emergency preparedness and traffic control plans for high-attendance events to optimize crowd management and risk mitigation. ➤Increased incident response efficiency by 25% through streamlined procedures and scenario-based training.
Intch is a Professional Networking App for the Future of WorkSee more people like Nauaien on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
1792444 people
15
Consultant @ Deloitte
19
Administrative Assistant/Data Entry
18
Registered Practical Nurse @ Bluewater Health
169426 people
16
Director of Retail @ Monaghan Golf Group
17
Public Affairs Consultant
18
Owner/Designer @ Night Moves Atelier