Requests
0
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Mawingu HR SolutionsFounder
Mar. 2026Remote
Verst CarbonChief of Staff/ HR Lead
Feb. 2025 - Mar. 2026Nairobi County, Kenya
Greenspoon | B Corp 🌍Human Resources Manager
Aug. 2023 - Feb. 2025Kiambu, Kenya• Talent Acquisition & Onboarding Excellence: Enhanced Greenspoon's talent acquisition strategy, significantly reducing time-to-fill for critical roles and improving new hire retention by 20% through streamlined recruitment and comprehensive onboarding programs. • Performance & Development Optimization: Implemented a robust performance management framework that increased employee goal attainment by 15% while developing targeted training initiatives that boosted employee skill development and satisfaction. • Operational Efficiency & Strategic Alignment: Drove workforce planning, efficiency, and payroll management improvements, resulting in optimized spans of control, reduced overhead costs per order by 10%, and ensured strategic alignment by preparing and presenting key management and strategy materials(150 - 200 staff)
MCGProgram Manager
Aug. 2020 - Sep. 2023Nairobi, Kenya• Program Management & Operational Efficiency: Streamlined program administration through meticulous meeting planning, database management, and reporting, ensuring seamless execution of workshops, training, and patient record management. • Strategic Stakeholder Engagement & Communication: Enhanced program visibility and stakeholder awareness through targeted marketing initiatives, effective client relations, and proactive communication, resulting in increased patient enrollment and treatment adherence. • Talent Development & Performance Optimization: Led comprehensive human resource management, including recruitment, onboarding, and performance appraisals, while providing continuous training and supervision to program staff, driving team effectiveness and program impact.
Marketvine Consulting GroupHuman Resources Consultant
Aug. 2020 - Sep. 2023Nairobi County, Kenya• Policy Implementation & Employee Onboarding: Provided expert guidance on HR policy administration, developed and implemented comprehensive onboarding programs, and ensured seamless integration of new hires, driving employee engagement and compliance. • HR Operations & Compliance Management: Maintained meticulous personnel records, managed benefits administration, and ensured timely responses to governmental inquiries, optimizing HR operations and ensuring adherence to regulatory standards. • Talent Development & Client Support: Delivered training sessions on key HR topics, provided onsite client assistance, and equipped management with tools for effective performance management, enhancing organizational effectiveness and client satisfaction.
Axios InternationalCountry Representative / Program Manager-Kenya
Mar. 2018 - Apr. 2019Nairobi•Strategic Leadership & Program Execution: Led the development and implementation of a contextually relevant country strategic plan, driving effective program execution through robust planning, monitoring, and evaluation, resulting in the successful launch of two pivotal oncology programs (Takeda Patient Assistance Program and Janssen's Prostate Cancer Program). • Operational & Financial Sustainability: Strengthened program and operational sustainability by optimizing resource development, budget administration, and procurement systems, ensuring transparent management and compliance with all regulatory requirements. •Stakeholder Engagement & Team Development: Cultivated strong relationships with government, partners, and stakeholders while directing and developing a high-performing team, fostering a culture of safeguarding, and ensuring alignment with organizational values and mission.
The Karen HospitalCustomer Service Representative/Claim Analyst
Feb. 2017 - Feb. 2018Nairobi,Kenya• Enhanced Patient Experience: Provided exceptional patient reception and guidance, ensuring smooth navigation through the facility, addressing inquiries, and proactively managing patient flow from registration to triage. • Efficient Administrative Support: Managed patient records, verified insurance, and facilitated timely retrieval of files while also handling administrative tasks such as meeting minutes and patient scheduling. • Customer Relations & Feedback Management: Proactively gathered and managed patient feedback, addressed complaints, and ensured clear communication regarding procedures and wait times, contributing to improved client satisfaction.
Madison Group KenyaClaims Analyst
May. 2016 - Dec. 2016Headquarters,Upperhill,Nairobi.• Efficient Claims Processing & Accuracy: Consistently processed claims within set benchmarks, ensuring timely and accurate payments while maintaining strict adherence to coverage guidelines. • Claims Vetting & Compliance: Conducted thorough vetting of claims to ensure compliance with various scheme parameters, reviewing medical reports and documentation to uphold policy integrity. • Reporting & Process Improvement: Generated comprehensive claims reports, providing actionable insights and recommendations for process improvements, contributing to enhanced operational efficiency.
Mater Misericordiae HospitalRegistration and Admissions Officer
Aug. 2015 - Apr. 2016Nairobi, Kenya• Efficient Patient Registration & Admission: Streamlined patient reception, interviewing, and registration processes, ensuring timely admissions while accurately verifying patient records and financial eligibility. • Financial Accuracy & Compliance: Managed patient payments with precision, processed corporate admissions according to company guidelines, and ensured all charges were posted and confirmed before service delivery. • Record Management & Confidentiality: Maintained meticulous patient records, ensuring confidentiality and accurate updates while also facilitating seamless handover and flagging daycares/packages for procedures.
Meridian Health Group LtdClient Relations Officer
Dec. 2012 - Jul. 2015Nairobi• Client Relationship & Complaint Resolution: Effectively managed client relationships and resolved customer concerns. • Sales & Lead Generation: Identified and pursued sales opportunities, generating new leads and closing deals. • Reporting & Strategic Support: Provided detailed reports and supported marketing initiatives to drive business growth.
Intch is a Professional Networking App for the Future of WorkSee more people like Sheila on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
408500 people
128
Regional ICT Officer @ NCWSC
24
Technical Services and Valuation Manager @ Solvit Ltd
16
Finance Analyst & Accountant @ Old Mutual Kenya
95041 people
16
Finance Analyst & Accountant @ Old Mutual Kenya
22
Independent Consultant | Strategic Operations & Compliance Advisor
19
Financial Analyst, Entrepreneur, Sales