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Work Background
Southern New Hampshire UniversityFulltime Student
Sep. 2023Remote
CommuniCareRevenue Integrity Analyst
Jan. 2023San Antonio, Texas Metropolitan Area
CommuniCarePractice Manager
May. 2021 - Jan. 2023San Antonio, Texas, United States-Supervise nine medical assistants and two front desk personnel
-Orchestrate community outreach events to promote medical services
-Acquire daily/weekly reports to increase clinic performance
-Maintain the facility for safety and cleanliness -Investigate and resolve customer complaints
-Completed Certified Medical Office Manager course
CommuniCare Health CentersPractice Manager
May. 2021 - Jan. 2023San Antonio, Texas, United States-Supervise nine medical assistants and two front desk personnel -Orchestrate community outreach events to promote medical services -Acquire daily/weekly reports to increase clinic performance -Maintain the facility for safety and cleanliness -Investigate and resolve customer complaints -Completed Certified Medical Office Manager course
The Rustic Bean CafeAdministrative Assistant
Mar. 2021 - Apr. 2024Bulverde, Texas, United States-Inventory essential goods for purchase and house use
-Assist with the organization of vendors attending on-site market day events
-Brainstorm monthly promotion ideas
-Create specialty drinks to add to menu rotation
-Balance cash drawers and tips at the end of shifts
-Aid with kitchen duties during cafe rush hours
CommuniCareMedical Assistant
Jul. 2020 - May. 2021San Antonio, Texas, United States-Performed intakes for Pediatric, Family and OB/GYN patients
-Completed administrative duties (answered phones, addressed patient complaints, scanning, etc.)
-Assisted Providers with non-invasive procedures, ultrasounds, and exams
-Coordinated the pilot program for CCHC’s COVID-19 vaccines
CommuniCare Health CentersMedical Assistant
Jul. 2020 - May. 2021San Antonio, Texas, United States-Performed intakes for Pediatric, Family and OB/GYN patients -Completed administrative duties (answered phones, addressed patient complaints, scanning, etc.) -Assisted Providers with non-invasive procedures, ultrasounds, and exams -Coordinated the pilot program for CCHC’s COVID-19 vaccines
The RusticKitchen Manager Intern
Jun. 2019 - Sep. 2019San Antonio, Texas-Created an automated workbook for daily food preparation sheets
-Revamped entire inventory worksheets to promote efficiency throughout kitchen
-Managed the food expo line during peak hours of brunch and lunch with minimal errors
-Organized dry storage for downsizing and cleanliness
The RusticHostess/Food Runner
Jan. 2019 - Jun. 2019San Antonio, Texas-Greeted and assisted guests with general inquiries as well as resolving any complaints -Monitored dining room activity to ensure restaurant workflow efficiencies maintained
-Trained new hires in restaurant operations to support customer experience and sales goals -Supported restaurant team through effective communication and adaptability -Performed light housekeeping (bathrooms, clean menus, and host stand)
Texas A&M University-San AntonioFulltime Student
Jan. 2018 - May. 2020San Antonio, Texas
mauricesSales Floor Associate
Jul. 2016 - Apr. 2017San Antonio, Texas Area-Communicated current promotions to customers
-Encouraged purchases and up-selling of additional items-Helped customers find desired products
-Maintain order and cleanliness of the store
-Processed orders and returns
MilitaryMedical Technician
Jun. 2011 - Dec. 2017San Antonio, Texas-Supported WHASC Family Health Clinic & Cardiology Clinic through scheduling and checking-in patients for appointments
-Inputted electronic medical records for 15-40 patients daily with high level of accuracy -Orchestrated training program for 185 individuals and accessed learning gains for future promotion -Facilitated quarterly training meetings with supervisors and prepared briefing reports for senior leadership
-Managed Cardiology clinic for 7 providers, 2 technicians, 4 nurses and 3 admin support staff -Conducted quarterly medical device inventory control and ordering to support clinic operations
Tomato BrothersPrep Cook
Jul. 2010 - Jun. 2011Howell, Michigan-Prepared salads for full-service restaurant
-Maintained clean workstation
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