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Global Advisory for Healthcare & Operations Transformation | Driving Efficiency at Scale
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Work Background
34 Echo StrategiesGlobal Operations & Transformation Advisor
May. 2025San Diego, California, United States• Provide strategic advisory services to government and commercial organizations on global operations optimization, supply chain transformation, and enterprise-scale system integration initiatives across multi-site operations • Guide organizations through operational excellence programs, contract manufacturing evaluation, procurement strategy development, and vendor management optimization for high-growth, mission-driven enterprises • Lead complex change management initiatives and cross-functional collaboration frameworks that align operational execution with enterprise growth goals and shareholder value creation • Partner with C-suite executives on operational strategy, P&L optimization, and international market expansion planning for technology-enabled and infrastructure-focused organizations Skills: Global Operations Strategy · Supply Chain Optimization · Contract Manufacturing · Procurement Strategy · Operational Excellence · P&L Management · Vendor Management · Cross-Functional Leadership · Change Management · Enterprise Transformation · Business Development · Strategic Advisory · Customer Success · International Operations · Process Improvement · Executive Consulting
Naval Medical Forces PacificSenior Vice President, Global Communications & Operations (Military Equivalent)
Mar. 2023 - May. 2025San Diego, California, United States• Led end-to-end global operations including supply chain, procurement, network operations, maintenance, service delivery, and customer success across 50+ international facilities spanning three continents, supporting 400K+ customers with zero service interruption • Directed enterprise digital transformation and operational infrastructure standardization across 14 major facilities, 32 operational units, 3 expeditionary sites, and 16 distributed service locations, enabling real-time operational visibility and 24/7 continuity • Served as senior operations advisor to executive leadership and board-level stakeholders, architecting operational strategy that aligned digital modernization, supply chain optimization, and customer success objectives with enterprise growth and profitability goals • Optimized global logistics, maintenance operations, and service delivery infrastructure supporting 10 joint operational exercises and 3 international deployments in dynamic, high-stakes environments requiring rapid response and operational flexibility • Championed cross-functional collaboration across Operations, Technology, Finance, Legal, and Product teams, establishing integrated planning processes and KPI frameworks that improved execution speed, quality, and stakeholder alignment
Navy Medicine Readiness & Training Command San DiegoVice President, Operations & Administration (Military Equivalent)
Aug. 2021 - Mar. 2023• Led enterprise-wide operational transformation managing system integration and change initiative transitioning 2,500 employees (25% of enterprise) to new platforms under major organizational realignment, ensuring zero operational disruption and seamless service continuity • Directed operations and logistics for forward-deployable facility spanning four regional detachments, optimizing workflows, reducing operational risk, and ensuring service delivery excellence across distributed operational model • Implemented process improvement frameworks and operational KPIs that increased efficiency, reduced support costs, and improved working capital allocation across multi-site operations
Bureau of Medicine and SurgeryTalent Strategy & Workforce Development (Military Equivalent - Specialty Leader)
May. 2021 - May. 2024• Appointed by the Surgeon General of the Navy to serve as enterprise leader for operations workforce strategy, overseeing talent development, succession planning, and career progression for 40+ officers across global operational portfolio • Directed strategic initiatives aligning operational workforce capabilities with digital transformation priorities, enterprise modernization goals, and international expansion objectives • Led change management and organizational development programs supporting large-scale operational integration initiatives across geographically distributed teams in multinational environments
Navy Medicine WestDirector, Enterprise System Integration & Operations (Military Equivalent)
Feb. 2018 - Aug. 2021• Directed enterprise-scale digital platform deployment and operational integration across 8 major facilities in Western U.S. and Pacific region, impacting 30K+ users and 400K+ customers with zero service downtime or revenue impact • Enabled real-time operational data access for 30K+ users and facilitated system interoperability with external partners and providers, advancing operational coordination, service quality, and customer experience across integrated network • Partnered with executive leadership, regional operations teams, and cross-functional stakeholders to align implementation with enterprise strategy, customer success objectives, and operational excellence standards
Naval Medical CenterDirector of Operations & Administration (Military Equivalent)
Feb. 2017 - Feb. 2018• Managed $105M operations budget with full P&L accountability, leading 8 departments and 1,300 staff across 1.2M sq. ft. facility serving 400K+ customers with focus on cost optimization and operational efficiency • Oversaw $250M in concurrent construction projects, deployment logistics for 500+ personnel, and $137M in asset management, ensuring operational continuity, on-time delivery, and budget performance • Implemented lean operations principles and process improvements that reduced overhead costs, improved resource utilization, and enhanced service delivery metrics across all operational functions
Naval Medical CenterVice President, Operations & Technology Integration (Military Equivalent)
Dec. 2015 - Feb. 2017• Led 135-person operations and technology team supporting 25K personnel across primary facility and 7 satellite locations, driving operational optimization, process standardization, and service excellence through technology integration • Consolidated and standardized operational systems across three major facilities, improving coordination, eliminating redundancies, reducing errors, and enhancing operational efficiency through unified platforms and processes • Established operational KPIs, performance dashboards, and continuous improvement frameworks that increased uptime by 15% and reduced operational costs by 10%
NATO Role 3 Multination Medical UnitDirector of Operations & Administration
Mar. 2015 - Oct. 2015• Led end-to-end operations including administration, logistics, secure communications, network operations, and supply chain management for NATO's only Role 3 facility in Southern Afghanistan, managing operations in high-risk, resource-constrained combat environment. • Directed operational infrastructure across four secure network environments (US Unclassified, US Classified, NATO Secret, Theater Medical) ensuring 24/7 operational continuity and multinational stakeholder coordination. • Managed field procurement operations with $50K budget, vendor relationships, and resource allocation across distributed multinational teams in dynamic operational environment requiring rapid decision-making and cross-cultural leadership. Skills: Global Operations Leadership · Supply Chain & Logistics · Multinational Stakeholder Management · Network Operations · Secure Communications · Infrastructure Management · Resource Allocation · Cross-Cultural Leadership · Vendor Management · Crisis Operations
Naval Medical Center San DiegoProject Manager - Operational Excellence & Process Optimization
May. 2014 - Mar. 2015• Delivered $8.6M in annual operational cost savings through improved coordination, resource optimization, and strategic process redesign across two major operational facilities • Implemented advanced analytics, predictive modeling, and data-driven operational strategies that improved efficiency metrics, reduced waste, and supported enterprise goals for quality, performance, and cost management
Veteran Affairs Capital Healthcare NetworkStrategic Operations Fellow (DoD-VA Partnership)
May. 2013 - May. 2014• Designed and funded Joint Incentive Fund strategic partnership initiative between DoD and VA, reducing operational redundancy in federal systems and improving interagency coordination across two major government healthcare enterprises. • Led enterprise-wide operational assessment and policy development initiative addressing compliance gaps and operational safety protocols, implementing improvements across regional network spanning multiple facilities. • Partnered with C-suite leadership across two federal agencies to architect collaborative frameworks and strategic operational improvements affecting thousands of employees and customers. Skills: Strategic Planning · Operational Strategy · Cross-Agency Collaboration · Process Improvement · Policy Development · Stakeholder Management · Change Management · Compliance & Risk Management · Executive Partnership
US Naval Hospital NaplesDirector of Operations & Technology (Military Equivalent)
Aug. 2010 - May. 2013• Managed operational infrastructure for international facility serving 11,000 customers, overseeing $1.5M in assets and leading multinational team of 19 staff across diverse cultural and operational environments • Delivered uninterrupted operational systems support across multiple service lines in complex international setting, demonstrating cross-cultural leadership and ability to navigate diverse regulatory frameworks
Expeditionary Combat Readiness CenterMedical Training Team Advisor
Sep. 2009 - Jul. 2010• Advised Afghan hospital leadership on HR, records management, and IT operations in combat zone settings. • Managed $50K in field procurement funds and supported 20-member U.S. advisory team.
Naval Hospital BeaufortAdministrative Officer
Jul. 2007 - Aug. 2009• Oversaw six departments with 350 staff across MCRD Parris Island and MCAS Beaufort. • Managed $3M in medical logistics for Continuing Promise 2008, supporting 75,000 patients in 14 countries.
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