Requests
0
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Diamond IT LtdOwner
Dec. 2015Sunderland, United KingdomI am currently working as an independent IT consultant - my main focus is to provide technical knowledge to businesses and implement complex scaled rollouts of centralised systems to enterprises of all sizes. My role requires a variety of skills including managing projects from cradle to grave, implementing new technologies, speaking to staff at all levels and training other IT staff to use these systems. My IT skills are:
- LANDesk Management Suite: Implemention, package building, provisioning, configuration & support
- McAfee ePO Anti-Virus, DLP management, encryption rollout and support
- WSUS Implementation and support
- 1st, 2nd, 3rd Line Technical Support
- MS Windows Servers (all editions up to 2016)
- MS Windows Desktop Installation & Support
- Exchange Server Installation & Support
- SQL Server Installation & Support
- CAT5 Cabling & Fault Finding
- CCTV Installation & Support
- Digital Telephone Systems
- Remote Access, WAN & VPN Installation & Support
- Checkpoint Firewall Installation & Management
- Cisco switches, routers and hubs configuration & Support
- Cisco Meraki installation and management
- Wireless LAN Installation & Support
- Network Security
- User Security
- Basic HTML / ASP Coding & Fault Finding
- Hardware Installation, Support & Fault Finding
- Hardware/Software Purchasing & Budget Management
- Virus Removal & Client/Server Installations
- Load Balancing and DNS/WINS
- Active Directory and group policy management
- NetSupport Manager
- Microsoft SMS / package deployment
- Project Management
- IT Support Team Management
Centrally ManagedManaging Director
Jan. 2015We provide the expertise to help businesses of all sizes deliver IT projects, manage and maintain Endpoints and manage their full hardware life-cycle. We are passionate about helping other businesses succeed, providing IT Project Managers for small projects to multi national migrations. Centrally Managed are also Ivanti Partners and have been working with their powerful set of Applications for many years. Their Unified IT vision matches our own which is to make IT work for you. Microsoft Gold Partner links to provide Microsoft 365 services. Contact Us today to see how we can help or for a free quotation.
Jack Rabbit Slims American Bar & RestaurantOwner
May. 2014 - Jan. 2016HartlepoolFounder and owner of the business. Jack´s had always been a personal goal of mine, an American diner that served good quality American food and drinks. The business itself was at the cutting edge of IT, HD CCTV cameras which could be remotely controlled, a state of the art till system which had backend tools and could be accessed securely remotely, a strong social media presence with thousands of ‘likes’, website with thousands of weekly hits, TV´s which displayed deals depending on the time of day / specials and all back of house tasks such as wages and staff rotas electronically controlled. I ran and managed all aspects of the restaurant and took it from an empty shell to a fully functional business which employed 10 full time staff.
Floaters MillManager
Dec. 2012 - Feb. 2014Chester-Le-StreetBrought in to a distressed asset, my remit was to turn this business around from running at a significant annual loss and into profitability within a very tight timeframe. Managing all aspects of the business including; marketing, stock control, budgeting/accounting, staff management, legal obligations, Health and Safety, maintenance, and capital investment, I transformed this investment from an annual loss of £300k to a profit within 6 months. Weekly takings were up from £4k to a peak of £22k and the restaurant count soared from 200 covers per week to over a 1500 average. In addition to the business side of this role, it’s also is a very customer facing position that needs a smile and a practical, calm attitude at all times. Whilst it may not seem like IT is very relevant to such a role, it was in fact pivotal to the turnaround of the business. By increasing staff productivity, streamlining the day to day processes, promoting the business on line and bringing the experience within the pub itself into the cyber world (WiFi, mobile phone quizzes, digital DJ/jukeboxes), we saw an immediate impact in turnover. IT responsibilities included; Creating WiFi for customers, separating LAN from customer WiFi, installing new computerised till systems and software to manage them, creating a back-office LAN with office and flat with networked printers and CCTV on mobile phones. Creating a web presence and building a social media following of over 1000 people and 15000 weekly views of our promotional items.
A&E For Your PCCo Owner
Mar. 2012 - Oct. 2015North East EnglandA&E was setup by myself and a good friend. The intention was to keep in the IT field whilst exploring other opportunities. In this company we mainly did work for SME clients with typically less than 10 users as well as some home user support. Virus Removal, network creation and security, WiFi implementation and security and general helpdesk support were the main areas we focused on. We built a steady number of clients however due to other work commitments on both our parts, we closed the business late 2015.
Business IT Costa Del SolOwner
Jan. 2009 - Dec. 2012FuengirolaI setup this business after realising there was a need for English speaking IT workers in Southern Spain. It was mainly smaller office installations and networks / wireless although it also did support and sales for home users too. The business quickly became known for providing quality service and support which lead to more sales.
WatersportsOwner
Jun. 2006 - Nov. 2012FuengirolaParasailing and other watersports activities in southern Spain. I acquired this business in 2006 steadily grew it until it had reached its peak asset value and was sold very recently. Again, I managed all aspects of the company and gained valuable experience from living/working abroad. IT responsibilities included; Creating a web presence and building social media following of over 600, setting up office PC’s, customer WiFi, office and remote CCTV. Managing payroll, service history’s, staff wages and customer details through databases and spreadsheets. As this business was seasonal, during the winter months I also provided IT services to the local ex-pat community and on-line development work for some local businesses.
KST Solutions Ltd.Director
Jan. 2001 - Feb. 2006Team Valley, GatesheadFounder and co-owner of this business. Setting up all of the business processes and policies like Health & Safety, Recruitment, Finances, Budgeting, Sales & Marketing. We initially did corporate projects (Hardware/Software sales & installations, web design, networking, technical support contracts etc.) for SME customers as well as one enterprise customer. I also did some work for Nomad Digital which at the time was technically cutting edge, which was to put wireless hotspots onto trains up and down the country. We then expanded into the retail market and setup a successful brand selling to both home users and SME businesses. We traded through retail outlets (shops, computer shows) and through online sales. At its peak we were retailing around 500 items per day.
Just2Clicks PlcTechnical Account Manager
Jan. 1999 - Jan. 2001Newcastle upon Tyne, United KingdomJ2C was where I gained much of my ‘online’ experience. I was a technical account manager and travelled up and down the country helping clients find the right solution, I installed it, and then supported it. The IT skills I used were Installing & supporting VPNs & WANs. I was also responsible for firewalls and servers/apps which were mirrored around the world. I installed our office network from nothing including fibre and broadband connections to other offices in London and Chicago. I was also responsible for Exchange servers, SQL databases and DNS records for our office and our clients.
Nissan Motor Manufacturing UK Ltd.Modern Apprentice
Aug. 1997 - Jul. 1999WashingtonI worked for 3 years as an IT apprentice. This was a fantastic opportunity to learn about being in a corporate environment as well as lots of base IT skills which I’ve used since. My responsibilities were LANs – patching ports, configuring routers and switches, server security, user accounts and access control, hardware installations – rolling out hundreds of desktops as well as servers and data clusters, technical support – both remote over the phone and on-site, e-mail – configuring server accounts as well as desktop clients, desktop and server support, server backup & restores and VB programming to automate scheduled tasks and manage internet access.
Intch is a Professional Networking App for the Future of WorkSee more people like Adam on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
1130484 people
15
Managing Director @ Streamfield Business Support
24
Founder @ Bentley Mills
16
Consultant @ systematic management solutions
279276 people
16
Founder, CEO @ Loop
18
Business Assistant @ Self Employed Remote Worker
26
Researcher