Deutsche BankClient Request Manager
Jul. 2016 - Sep. 2016Frankfurt am Main, Hessen, Deutschland- Manage and coordinate the activities of specialists, technicians and analysts to ensure that projects are performed successfully, on time and in scope. - Creation of a dynamic complexity matrix for electronically transmitted requests to the Client Request Management team. - Creation of Training documents for requestors & Training and onboarding of a new intern. - Creation and programming of an Excel database for tracking, quality improvement & the automated reporting of projects.