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Work Background
Pulaski County Assessor's OfficeChief Administrator
May. 2010Little Rock, Arkansas, United StatesEstablish solid foundation for success as Chief of Staff to elected official responsible for all functions within the Pulaski County Assessor's office; support oversight of ~180K real estate parcels, over 175K individual personal property accounts, and 20K business personal accounts. Assist office perform cyclical reappraisals every three to five years with over $10M in annual budget and a dedicated staff of 100 professionals. Optimize work processes by streamlining workflows through use of digital technologies. Vet and purchase a document management system, which facilitated a 75% decrease in processing time. Represent and testify before legislative bodies in court cases and to the press regarding office methodologies and appraisals.
Arkansas Mass Appraisal GroupPresident
Oct. 1999 - May. 2010Defined direction that catalyzed coordination as co-founder and CEO of mid- size reappraisal firm in the state of Arkansas. Managed ten Arkansas counties as clients from jurisdictions ranging from 10K real estate parcels up to 80K parcels. Oversaw residential and commercial reappraisals for clients every three to five years; oversight included defense of values at the Boards of Equalization and court levels. Expanded this small firm of five employees into the third largest reappraisal firm in Arkansas over the course of five years. Spearheaded implementation of GIS technologies and computer-assisted mass appraisal in client offices.
Pulaski County Assessor's OfficeChief Deputy
Aug. 1985 - Oct. 1999Little Rock, ArkansasServed as Chief of Staff to the overseeing real and personal property assessments. Provided quality communication as liaison to contracted reappraisal firms for reappraisals within the county; oversaw public relations for the county office. Trained personnel in new database system responsible for improving and tracking productivity. Ensured accountability of public resources by evaluating and revamping organizational structure.
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