Cushman & WakefieldVice President, Marketing & Communications, Global Occupier Services
Jun. 2014 - May. 2018Greater Chicago AreaReported to the CEO of a $3B annual recurring revenue business, executing marketing and communications programs with P&L responsibility for a $1.4M budget.
• Executed high-impact strategic special projects that drove a remarkable 25% increase in lead generation and over 20% year-over-year revenue growth, significantly enhancing business performance.
• Developed compelling messaging and strategic competitive positioning for Occupier services, products, and partnerships, driving a substantial 25% increase in new business and strengthening market presence
• Aligned global infrastructure resulting in a significant 15% improvement in cross-functional efficiency and enhancing collaborative efforts across the organization.
• Served as Creator and Editor-in-Chief of award-winning global publication, The Occupier Edge, driving a 40% increase in readership and engagement, while simultaneously expanding the sales pipeline by 120%.
• Created the first client engagement program, boosting client satisfaction by 35%.
• Led a high-performing global team spanning Sydney, London, Toronto, New York City, Chicago, and Los Angeles. Concurrently, supported the mergers of DTZ, Cassidy Turley, and Cushman & Wakefield, creating a global real estate powerhouse, a strategic integration that enhanced the company's competitive positioning, and the ability to deliver comprehensive solutions to clients worldwide.
• Led marketing & communications workstreams inclusive of brand and positioning, client retention, digital, employee transition, service lines, public relations, technology, and partnerships.
• Spearheaded brand modernization of Cushman & Wakefield's centennial logo and firm rebrand