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Work Background
Brico Depot Romania (part of Kingfisher Group)Information Technology Service Desk Manager
Feb. 2024Bucharest, Romania
FM LogisticIT Project Manager & IT Manager
May. 2022 - Dec. 2023Romania
FM LogisticIT Manager
May. 2021 - Apr. 2022Bucharest, Romania
FM LogisticWMS Coordinator
May. 2020 - May. 2021Bucharest, Romania
FM LogisticDatabase Administrator
Aug. 2019 - May. 2020Bucharest, Romania
FM LogisticIT Specialist
Oct. 2017 - Aug. 2019Bucharest, Romania
LIS BUSINESS SOLUTIONSNetwork Engineer
Sep. 2016 - Oct. 2017Bucharest, Romania- Gather and collate network requirements by working with clients and colleagues. - Design secure and scalable networks. - Assist in sizing effort for the network part of projects. - Assist in pricing for the network part of projects. - Install secure and scalable network devices. - Document all network set-ups. - Liaise with support teams, working together to resolve customer issues. - Work as part of a team with excellent communication skills. - Work with clients during all stages of projects. - Configuring LAN, VLAN, WLAN, VoIP. - Establishing the networking environment by designing system configuration, directing system installation, defining, documenting and enforcing system standards; - The design and implementation of new solutions and improving resilience of the current environment; - Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimisation; - Undertaking data network fault investigations in local area environments, using information from multiple sources; - Securing network systems by establishing and enforcing policies, and defining and monitoring access; - Reporting network operational status by gathering and prioritising information and managing projects; - Upgrading data network equipment to the latest stable firmware releases; - The configuration of routing and switching equipment; - The configuration of hosted IP voice services; - The basic configuration of firewalls; - Remote support of on-site engineers and end users/customers during installation; - Remote troubleshooting and fault finding if issues occur upon initial installation; - Speaking with customers via email and phone for initial requirement capture.
Rezolv ITIT Specialist
Dec. 2015 - Sep. 2016Bucharest, Romania- Installation, configuration, maintenance, and backup of Notebooks and PC's. - Oversight of installation on all data communications twisted pair cabling in all new locations. - Daily task include installation and updating of all new software, checking maintenance plans, pulling crystal reports, and troubleshooting PC's. - Provide help desk support to techs and end user. - Setup and installation of all new field laptops and PC. - Responsible for Remote connections to all pc's in field. - Customer Relations. - Provide technical support to customers via telephone, email and through tickets. - Analyze and troubleshoot software and hardware issues. - Identify and resolve issues pertaining to network configuration, web hosting and domain registration. - Respond to queries pertinent to package details, e-commerce solutions, email configurations. - Create help desk documentation with step by step instructions on problem resolving techniques.
ING BankSales Consultant ING Office
Jun. 2014 - Jan. 2015Bucharest, Romania- Helped increase the company's portfolio through sustained activity of prospecting and identifying new customers and new sales opportunities; - Processed with maximum care, confidentiality and thoroughly customer information and documents; - Assured quality after sales service customers and to develop a long-term relationship between them and the enterprise; - Participated in realization of the sales team's target and achieving quality objectives, respecting the company's sales policy; - Greet customers and answer inquiries about products and services bank is offering; - Assist customers in filling out form for opening saving and other types of accounts; - Call and inquire with customers if they need any loan for their business and personal purpose; - Converse with customers and explain them how to invest and in what scheme for their retirement and children's education; - Provide assistance to customer in mortgaging properties and creating portfolios for life's future needs;
S.C. PRIME TIME SOLUTIONS S.R.L.Real Estate Agent
Jun. 2013 - Apr. 2014Bucharest, Romania- Set and managed appointments to show homes to prospective clients; - Personally delt with lenders, home inspectors, pest control operators, escrow companies, and the like to ensure that all terms and conditions of purchase agreement were met before closing; - Compared recent property sales to current holdings to ensure competitive market price; - Helped clients decide between financing options to ensure satisfaction; - Kept up to date on competitive real estate knowledge through attending conventions, reviewing listings and trade journals; - Experienced with legal matters related to the real estate sales process; - Generated lists of properties compatible with buyer requests and needs; - Arranged meetings between buyers and sellers when terms needed to be negotiated; - Assisted in negotiation of terms surrounding purchases; - Coordinated property closings and oversaw closing procedures; - Prepared formal documents such as purchase agreements, deeds, and leases; - Arranged for title searches; - Accompanied and advised buyers during visits and inspections to ensure satisfaction with value and condition of property.
S.C. ALPHA NETWORK S.R.L.Computer Operator
Nov. 2009 - Dec. 2010Bacau County, Romania- Monitoring the operation of various servers, hosts systems and network components. - Organising the data centres security and maintenance requirements. - Communicating with system users to identify, explain and resolve problems. - Resolving user problems by answering questions and requests. - Notifying senior managers of any equipment malfunctions. - Making sure there is uninterrupted power supply to the computers, working air conditioning and that first rate security systems are in place. - Performing all data processing duties in an accurate and timely manner. - Diagnosing and correcting equipment malfunctions. - Using a computer console to process and complete jobs. - Cleaning, adjusting and making minor repairs to computer equipment. - Providing first-level support following established procedures. - Carrying out regularly scheduled uploads or downloads of data. - Operating and maintaining computer associated peripheral equipment. - Assisting users with software and hardware problems. - Determining the scope of any computer problems and then prioritizing them accordingly. - Ensuring that all data is secured and there are no breaches of confidentiality. - Maintaining records of computer and system downtime.
S.C. SIMBA INVEST S.R.LCommercial Agent(Internship)
Jun. 2009 - Nov. 2009Bacau County, Romania- Perform daily plan sales; - Promoting products / services by making offers to potential and existing customers; - Prospect continually market to identify new customers and increase market share of products / services in the area where acts; - Maintain permanent connection with existing customers for their loyalty; - Prepared reports on the status of sales, competition, new trends in the market, potential customers; - Follow receiving orders and make proposals to grant any discounts or delays payment for loyal customers; - Execute any order given by the immediate superior in achieving its short-term strategies of the company in compliance limits legal basis.
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