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Work Background
VECTRUS SYSTEMS CORPORATIONCyber Security Analyst II
Mar. 2017KuwaitAt Vectrus, I share updates and tabletop exercises with various commands in the SWA AOR. As a Cyber Security Analyst II Lead, I plan and conduct analysis to evaluate computing environments' technical security to determine vulnerability points, non-compliance with established information assurance standards and regulations. Leveraging my key expertise, I excel at planning, developing, and executing programs in liaison with the ISSM and RNOSC IT managers. Furthermore, I complete vulnerability scans on weekly basis and share feedback with customers along with improvement recommendations. Key Contributions: • Delivered support and guidance to four sites, ensuring timely removal of vulnerable devices. • Led analysis to examine and report systems and network infrastructure in compliance with regional theater. • Headed a team of nine analysts, ensuring seamless execution of technical functions. • Contributed efforts in producing vulnerability scanning reports and submit to commanders and higher headquarters. • Rendered expert services as a RMF SME accountable for managing nine sites in four countries. • Implemented best practices and procedures to assure effective management of 12,000+ machines. • Successfully maintained networks and systems on regular basis to confirm all AOR devices comply with security policies. • Reviewed network diagrams and other artifacts as well as identified execution of vulnerability scan on all network assets using network visualization tools.
VectrusSystems Administrator/Account Admin
Apr. 2015 - Oct. 2017KuwaitDuring this employment period, I oversaw and managed Exchange 20XX Servers and Outlook Web Access. Leveraging my technical expertise, I adeptly operated and maintained all aspects of server administration, including Microsoft SCCM and WSUS. Additionally, I delivered user and Microsoft Exchange account maintenance when required. Key Contributions: • Demonstrated efficiency and professionalism while maintaining system availability and completing equipment maintenance on a daily basis, guaranteeing smooth running of functions. • Adhered to defined US Army standards and regulations while focusing on maintaining antivirus/security requirements. • Planned, executed, and managed operation and maintenance for 27 servers (O&M).
The Logistics CompanyInformation Management Officer/Supply Technician
Oct. 2013 - Mar. 2015KuwaitAs a Information Management Officer, I managed multiple complex tasks to ensure all pending issues immediately assigned to the appropriate IT groups. During this tenure, I completed all assigned tasks in an efficient manner such as troubleshooting hardware problems, configuring local PC connections, performing maintenance of all user accounts, distribution lists, and group mailboxes. Key Contributions: • Identified and troubleshot network connectivity issues at the desktop level by leveraging key technical expertise. • Created and managed trouble tickets, closely examined status, and reported outages to RNOSC Operations. • Acted as a frontline customer service desk support; efficiently responding to and resolving complex issues related to computer, printer, and network.
SAICStorage Clerk/ Stock Control
Aug. 2010 - Sep. 2013Kuwait• Accountable for storage of over 9880 shop stock lines valued over $80 M utilizing SAMS-IE system • Audited daily shop denial customer report to identify potential errors, suggesting preventative strategies • Strategically implemented processes to accurately maintain maximum of 1,500 work order bins to promote a satisfactory customer service rate • Performed cyclic inventories and prepared inventory adjustments as required • Unloaded, inspected, counted, segregated, pelletized, and stored incoming supplies and equipment • Accurately maintained material requirements lists, inventories, shop stock, receipt filing, and storing/auditing records; complied and reviewed daily, weekly, and monthly reports • Experienced in all facets of MOSS to include issue, receiving stock control, and storage • Ensured procedures and standards are in compliance with ISO 9001 standards Led and supervised and trained team of 7 employees in an effective program finalizing closure of 7500 shop stock lines valued over $50 M
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