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Work Background
OptivClient Solutions Advisor/Security Advisor
Nov. 2021 - Jun. 2023Greater St. LouisAssisted in the pre-sales cycle for clients seeking cybersecurity consulting work, covering a variety of topics such as technology risk assessments, penetration testing, risk management program development, incident response services, managed security services (including threat hunting, security operations, application security).
Insight GlobalSenior Data Security & Risk Management Consultant
Jun. 2021 - Nov. 2021Greater St. LouisSuccessfully managing elements of the enterprise risk management program:
1) Top-down and bottom-up risk assessments for all information assets and business processes
2) Evolution of the data security program
3) Data mapping (assets to processes)
4) Critical application security and data privacy assessments
5) Data loss prevention (DLP) program
6) Dashboards and metrics
CyberDefenses, Inc.CISO Advisory Analyst
Dec. 2019 - Mar. 2021Greater St. Louis AreaConducted information technology risk management consulting for state and local governments in two states in preparation for 2020 elections.
RGPTechnology Risk Management Consultant
Sep. 2019 - Dec. 2019Greater St. Louis AreaConducted information technology risk management consulting for a global discount retailer. Designed and conducted information technology controls design and effectiveness evaluations, particularly in Identity and Access Management (IAM), with specific focus on privileged accounts (human and machine).
State Farm BankSenior Bank Technical Analyst
Jun. 2015 - Aug. 2019Greater St. Louis AreaConducted GLBA 501(b) information technology controls compliance consulting and auditing. Performed information technology risk assessment consulting. Designed and conducted information technology general and application controls design and effectiveness evaluations. Performed information security controls, design, development, testing, and findings remediation. Developed technical documentation to support internal processes.
Apex SystemsIT Risk Management & Data Security Consultant
Mar. 2015 - Jun. 2015Conducted GLBA 501(b) information technology controls compliance consulting and auditing. Performed information technology risk assessment consulting. Designed and conducted information technology general and application controls design and effectiveness evaluations. Performed information security controls, design, development, testing, and findings remediation. Developed technical documentation to support internal processes.
RGPIT Risk Management Consultant
Sep. 2014 - Apr. 2015Greater St. Louis AreaConducted Sarbanes-Oxley Section 404 information technology controls compliance consulting and auditing. Performed information technology risk assessment consulting. Designed and conducted information technology general and application controls design and effectiveness evaluations. Performed project and program management, organizational development, and strategic planning consulting.
MorganFranklin ConsultingIT Audit Manager
Jan. 2013 - Sep. 2014Greater St Louis AreaConducted NIST 800-53 information technology controls compliance consulting and auditing. Performed information technology risk assessment consulting. Conducted software change management and systems development life cycle methodology planning. Designed and conducted information technology general and application controls design and effectiveness evaluations. Conducted business continuity/disaster recovery planning. Performed project and program management, organizational development, and strategic planning consulting.
Resources Global ProfessionalsConsultant
Jun. 2012 - Jan. 2013Greater St. Louis AreaConducted Sarbanes-Oxley Section 404 information technology controls compliance consulting and auditing. Performed information technology risk assessment consulting. Conducted software change management and systems development life cycle methodology planning. Designed and conducted information technology general and application controls design and effectiveness evaluations. Conducted business continuity/disaster recovery planning. Performed project and program management, organizational development, and strategic planning consulting.
CliftonLarsonAllenManager, Information Security Services Group
Jan. 2012 - May. 2012St Louis, MONorman Backues Associates, Inc. merged with LarsonAllen, LLP on 1/1/2012, and LarsonAllen, LLP meged with Clifton Gunderson on 1/2/2012 to become CliftonLarsonAllen, LLP
Norman Backues Associates, Inc.Manager - IS Services
Feb. 2011 - Dec. 2011Conducted information technology audits and consulting services for financial services clients in Missouri, Illinois, Kentucky, and Indiana. Over ten years of prior experience in the financial services industry as an information technology (IT) audit specialist and risk management consultant, and over thirty years experience in IT operations and management. As an auditor and consultant, gained diverse experience in both small community banks and banks with assets of several billion dollars while gaining extensive training in IT operations and management. Considerable experience in: IT controls compliance (including risk analysis and risk assessment to identify, map, and evaluate key controls over IT-related processes); IT control and security reviews (including user access and application controls); application/database security and administration controls (including segregation of duties and incompatible role analysis); business continuity/ disaster recovery planning (including business impact analysis, plan development, test development, and test implementation/monitoring); IT policy and procedure evaluation and development; and business-to-IT process, application, and interface mapping.
Missouri CollegePart-Time Online Faculty - Computer Applications
Jul. 2010 - Feb. 2011Provided online instruction for courses in the business and technology curriculum.
CHAN Healthcare AuditorsIT Audit Manager
Nov. 2008 - Jun. 2009Conducted information technology controls compliance consulting and auditing. Conducted software change management and systems development life cycle methodology planning. Designed and conducted information technology general and application controls design and effectiveness evaluations.
RSM McGladreyManager, Technology Risk Management Services
Jun. 2004 - Nov. 2008Conducted Sarbanes-Oxley Section 404 information technology controls compliance consulting and auditing. Performed information technology risk assessment consulting. Conducted software change management and systems development life cycle methodology planning. Designed and conducted information technology general and application controls design and effectiveness evaluations. Conducted business continuity/disaster recovery planning. Performed project and program management, organizational development, and strategic planning consulting.
Project Management Institute, OPM3 Development TeamTeam Member
Jan. 2002 - Jan. 2005Helped develop OPM3 standard initial draft, serving on multiple development and review teams.
Eastern Iowa Community College District, Muscatine CollegeAdjunct Instructor, Mathematics and Physical Science Department
Jun. 2001 - May. 2004Instructed community college students in microcomputers and information processing with a software emphasis on current operating systems and applications, integrating word processing, spreadsheet, database and presentation graphics documents. As primary instructor for Cisco Networking Academy location, managed all course planning for all enrolled and prospective students, maintained proficiency currency on all courses offered through the Academy, and developed new hand-on lab activities to reinforce classroom learning. Developed new courses in computer security, hardware maintenance, MS Exchange administration, network design, and business analysis.
Rhino ConsultingPrincipal Technology Risk Management Consultant
Mar. 2001Chris is a specialist in information technology (IT) risk management and controls, with particular skills and expertise in controls design and evaluation gained through over 25 years of experience in IT operations, management, and consulting. He has extensive experience in evaluating IT controls in support of financial, operational, compliance, management, and governance audits, and has considerable capabilities in IT and business process risk assessment and management program development and business process re-engineering. He has served a wide variety of clients across a wide variety of industries—banking, financial services, pharmaceutical, manufacturing, telecommunication, healthcare, education, government, and warehousing/distribution. He has shown himself to be reliable project, program, and portfolio manager—developing and managing project and department budgets, adjusting staff/activities to meet client and project requirements, bringing projects to the finish line on time and under budget— and has enjoyed success as team leader— increasing overall staff technical and professional competence through coaching, mentoring, training, and certification…and focused turnover when necessary. Chris is results-oriented, independent, and embraces a collaborative/facilitative attitude, becoming a true partner with clients to meet their needs, achieve their goals, and exceed expectations.
RK DixonNetwork Services Support Manager
Jul. 2000 - Mar. 2001Successfully coached and managed a group of experientially diverse and geographically separated engineers and technicians. Established and managed centralized training and development plan for all staff engineers and technicians. Introduced and implemented a project engagement roadmap, defining the application of standardized project practices and procedures designed to be consistent with the quality focus of doing the "tight thing right, the first time" for all our customers, whether internal or external. Established standardized customer profiles and project files in accordance with the principles of the engagement roadmap, to allow for better understanding of customer requirements and engagement history.
Coe & AssociatesSenior Information Systems Auditor
Oct. 1999 - Jun. 2000Planned and conducted information systems audits of the following areas: risk management assistance software; energy delivery load balancing software; electronic mail system; help desk operations; data security (RACF); data security (external dial penetration). Conducted research, evaluation, analysis, and documentation of a variety of software products and the business processes that use these products. Frequently called upon to provide audit and/or security support and consulting services to the client's legal, human resources, and information technology departments.
American Institute of Commerce (Now Kaplan University)Adjunct Instructor, Computer Sciences Department
Jun. 1999 - Oct. 1999Davenport, Iowa AreaInstructed junior college students in the following course topics: introduction to microcomputers and information processing with a software emphasis on current operating systems and applications; integrating word processing, spreadsheet, database and desktop publishing documents; and applying current network operating systems in a case/scenario context.
National TechTeam (Now Stefanini IT Solutions)Program Manager
Apr. 1995 - Jun. 1999Administered the delivery of services to the client, including evaluation of daily, weekly and monthly activity; identified trends in order to uncover problem areas and develop lasting solutions. Established and developed program budgets and managed variances between budgeted and actual revenues and expenses. Provided key inputs into the client invoices for the project's account manager. Establishing detailed statements of work for a number of separate business units of the client. Served as the single point of contact to discuss any changes, suggestions, and/or concerns, and provided immediate response and action to client's requests.
New Horizons Computer Learning CenterSenior Instructor
Mar. 1994 - Mar. 1995Provided classroom and over-the-shoulder training on a host of commercial and proprietary office automation packages, operating systems, and desktop computer maintenance, and my customer feedback evaluations routinely exceeded 9.5 (on a 10-point scale). Consistently provided high-quality, informative, and professionally delivered training for our customers. Established and maintained a centralized internal telephone support center for the many branches and divisions of the company, while supervising a small information systems department.
National Self StorageResident Manager
Jun. 1992 - Mar. 1994Increased my location's profits to a record level and set a new standard for the company's properties throughout the state. Received two major company awards: a "Captain of the Ship" award recognizing my ability to manage my business successfully and independently, and another for the most improved annual net operating income. Completely revamped the office's computer operations, helping to streamline data entry, customer support, and revenue tracking.
US Air ForceCryptologic Linguist
Aug. 1977 - Sep. 1991Worked closely with the unit's computer mainframe shop to install, configure, program, and manage UNIX-based office automation computers. Installed and created a new database of analytical aids, wrote training and operations documentation for the system, and personally trained the users on the proper use of the system. Took on additional responsibility as divisional small computer security manager, where my security program was described as outstanding, innovative and versatile. Regularly praised for my professional attitude, enthusiasm for my work, and for gaining the respect and confidence of everyone with whom I worked.
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