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Work Background
TMT IDVP of Business Development LATAM
Mar. 2023Barranquilla, Atlántico, ColombiaTMT ID is a mobile number intelligence company providing SMS and Voice routing services (Numbering Plans, MNP, HLR), Verify and KYC. We help MNOs, SMS and Voice Aggregators and CPaaS with routing solutions, and online businesses, such as fintech, e-commerce, gambling, and others, identify a user's credibility and prevent fraud using mobile numbers. Key Responsibilities: - Define the tactical commercial plan for LATAM to succeed with TMT's strategy. - Close contracts with main online brands in the Verify and IDV space, and with CPaaS and SMS Aggregators. - Foster partnerships with MNOs and other data providers in LATAM to ensure the most reliable data for our services. - Influence the industry towards the adoption of mobile intelligence in KYC and Verify.
Go4MobilityCommercial Director (Sendit SA - Go4Mobility Group)
Mar. 2019 - Dec. 2020Lisbon Area, PortugalSENDIT is our Group's company brand focused on mobile marketing and transactional solutions covering industries from retailers to banks and insurance companies. With teams in Portugal, Spain and Mozambique, our portfolio includes messaging marketing platforms, and digital solutions for the Small Medium Enterprise and Top Corporate segments enabling our clients to improve communications with their customer base and increase their sales and operational efficiency. Customers: Retailers, Banks, Insurance companies, Car Dealers, Restaurants & Hotels, Public Entities from City Halls to Emergency Services, Marketing Agencies, Media Groups and more. Current Achievements: - Reorganised teams in Portugal, Spain and Mozambique, re-shaped commercial strategy and sales methods resulting in increased sales in the 2nd half of 2019 and 2020.
Go4MobilityWholesale Business Unit Director
Aug. 2018 - Feb. 2023Lisbon Area, PortugalGo4Mobility is a Telecom Aggregator / Trader, market leader in Messaging and Voice, constantly innovating, specialised in A2P SMS connections - Bulk and OPT SMS, Voice - DDIs, SIP Trunk, APIs, Clould PBX and Customized Solutions for Aggregators, Telecom Operators, CPaaS providers and Corporations. Find out more at www.go4mobility.com . Responsibilities: - Set the Commercial Strategy and business development execution - Lead and complete successful deals and commercial opportunities - Define and approve the Business Unit's budget - Ensure sales growth, profit and margin targets - Lead and manage team's motivation and performance - Coordinate all supporting areas - Finance, Marketing, IT, HR - to build the right plans and processes to ensure the Business Unit profitability and long term sustainability Markets: nearshore sales from Lisbon HQ covering Europe, Africa and LATAM. Customers: Telecom Operators, Bulk SMS Aggregators, CPaaS providers, International Marketing Brokers, Call Centre suppliers. Current Achievements: - Triple figure revenue and margin growth in 2018, 2019 and 2020 - New service lines launched to sustain growth with new revenue lines - Track record of deal closing
SmartphoneParaTodos SASCo-Founder and Managing Director
Jun. 2015 - Jul. 2018ColombiaAt SmartphoneParaTodos SAS we bring to life with energy and customer focus the sales and operational strategy of our business partners. We are a commercial Agent for mobile operators like ETB Moviles and consumer electronic brands like Samsung and other handset manufactures in LATAM. Know more at www.timbre.com.co Responsible for commercial and operational execution, customer satisfaction of our business partners, for the strategic, financial and commercial guidance of the company towards continuous growth from a regional to a national player in Colombia with sales over $1.5 Mio USD / year. Member of the Board of Directors. • Draw financial budget and commercial expansion strategy, increasing sales and market share, reaching 3rd largest national distributor for ETB Moviles in sales volume in 8 months and with the best operational and sales quality levels among all ETB’s commercial agents; • Defined business strategies, commercial and operational objectives and sales teams' evaluation performance model, with responsibility over 130 people, optimising sales efficiency and customer satisfaction through the implementation of quality & control policies, incentive models and people training; • Set-up and implemented the commercial and retail strategy as the authorised distributor of mobile phones’ brand Amgoo achieving an average monthly sales growth of 45% in the first 7 months; • Set and controlled business plan, sales budget, client’s credit policy, working capital, and business data reports to ensure analytical decision making, investment control, healthy cash-flow and profitability; • Led, influenced and motivated people in multidisciplinary context in Latin America (LATAM); • Fostered company's Brand strategy, design and creation project including brand agency selection, project coordination, brand registration process and management of roll-out communication for internal and external customers.
VodafoneHead of Strategic Purchasing
Jul. 2011 - Dec. 2015LuxembourgVodafone Procurement Company Responsible for the reorganisation and implementation of the new, globally centralised, purchasing unit for mobile devices, managing a purchase volume of + 40 M (million) units a year with teams from 16 countries. • Lead and coordinated the Change Management process integrating different topics such as marketing & sales, organisational design, IT solutions, work processes and people training, giving rise to a new cultural paradigm; • Set-up Vodafone's new model of centralised purchasing and trading of smartphones, tablets and SIM cards, ensuring +300 M (million) EUR in annual benefits and record savings of +27% in the first year of the project; • Prepared and executed the negotiations, coordinated negotiation teams purchasing more than 40 M (million) units annually and 3 Bn (billion) EUR in value with international consumer electronics’ suppliers; • Defined and implemented the forecasting, purchasing and negotiation processes, IT, reporting and project management tools, adjusted Purchase to Pay (P2P) policies and associated IT systems and execution controls to maximise efficiency and reduce sourcing risks; • Fostered trustful supplier relationship management at global and local level; • Supported, improved and integrated Supplier Evaluation Programs into the Procurement model; • Lead and motivated people in a multicultural and multidisciplinary contexts in 16 different locations and improved peoples' skills to increase negotiation’s results; • Set-up and coordinated with the Financial area the governance model and process that ensured the effective collection of all financial benefits negotiated annually by Vodafone in its large footprint; • Supported the development of our Contract Management unit and the proper execution of terms.
VodafoneSenior Manager of Services EU & AMAP Regions
Feb. 2009 - Jun. 2011GermanyVodafone Group Services World HQ Responsible for design and execution of the strategic marketing plan for the Mobile Devices Unit of Europe & AMAP with sales of + 40 Mio units and 3 Bio EUR in value. • Defined the marketing strategy and implemented the marketing plan generating an impact on the AMAP region allowing Vodafone to implement its commercial plans in Turkey, Africa and Asia Pacific, with handset sales growth and data consumption of +75%, and increased customer loyalty and satisfaction indexes; • Ensured focused service implementation in entry level cell phones in Africa and India resulting in higher data usage, customer satisfaction and a revenue increase of over 50%; • Influenced, project managed and coordinated multidisciplinary teams in different locations globally; • Fostered customer analysis and analytical data reporting creation for informed management decision making.
VodafoneProduct Marketing Manager Europe
Aug. 2005 - Jan. 2009UK & GermanyVodafone Group Services World HQ Responsible for product strategy, definition & roll-out for over 100 M (million) customers, project & people management in different locations and cultures, influence Senior decision makers. • Defined European communication services roadmap and marketing propositions for 12 countries, defined its global roll-out schedule and coordinated the go-to-market campaigns for a base of 100 Mio customers increasing the adoption of data services in +50%
Vodafone PortugalSenior Product Manager
Aug. 2003 - Jul. 2005Lisbon Area, PortugalVodafone Portugal Product management of communication services including roadmap development, go-to-market campaign definition, customer care training and set up, for a base of 3.5 million customers achieving a 25% revenue increase
Vodafone PortugalWholesale Manager for Voice
Jul. 2001 - Jul. 2003Lisbon Area, PortugalAccount Manager for Vodafone’s international voice traffic for the wholesale segment. Negotiated with telecom carriers transport costs to worldwide destinations. Developed business projects with local and international mobile operators with impact on budget savings and operational efficiency.
Teleweb CommunicacoesJunior Product Manager
Jan. 2001 - Jun. 2001Lisbon Area, PortugalProduct development and roll out, business and channel planning .
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