Pepsi Beverages CompanyDispatch Analyst
Jul. 2007 - Jun. 2017Daily route planning for Canadian distribution locations from a central office with a heavy focus on exceeding productivity targets in a tightening economy.
Ongoing maintenance of a large database of customer delivery information and requirements. Communicate daily with location leaders (Delivery Supervisors / Service Managers) to coordinate resources, drivers & trucks, and ensure specific customer delivery needs are met.
Create routing solutions that deliver better-than-plan productivity, service, and cost. Lead weekly alignment meetings, deliver training modules, perform 1-on-1 coaching and development.
Report analysis & communication to determine root cause of exceptions.
Process documentation, ensuring that key steps and location information are correctly recorded. Lead dispatcher during large go-to-market strategy projects, including full overhauls toward 100% tailgate fleets in urban centers and chilled product direct delivery systems.
Assessed and implemented changes to office recycling with location Waste Reduction task force, diverting significant volume of recyclables from the waste stream. Continuing education with training modules in Lean & Six Sigma, Change Management, and Warehouse functions.