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Work Background
Customer Retention Lead
NEO.betCustomer Retention Lead
Apr. 2024Germany, DortmundLeading 6 separate Teams that work in Customer Retention and CRM Management for different clients. Creating Retention Strategies and guiding my team to implement and measure them.
Online Marketing Manager
Pacemaker.aiOnline Marketing Manager
Oct. 2021 - Apr. 2024Germany, Münster- Web design, management and optimisation (based on WordPress) - Translation of corporate strategy into an online marketing strategy - Development of target groups and buyer personas - Creation of a content marketing strategy - Cross-channel content creation (text, images and moving images)
Content Marketing Trainee
Serviceplan GroupContent Marketing Trainee
Feb. 2020 - Sep. 2021Germany, BerlinTraineeship in Content Marketing Management for various customers, including Porsche, Belassi and more.

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Customer Retention Mastery
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