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Network Power<100 people
Roles
💸33%
Marketing
✨33%
Business Owner
👍33%
Sales & BizDev
Geos
🇺🇸22%
United States
🇬🇧11%
United Kingdom
Work Background
AmazonTeam Supervisor
Jun. 2022 - Dec. 2023Pune, Maharashtra, India
HoneywellSr. Cust Exp Supervisor
Jan. 2019 - Aug. 2021Pune
Eaton Technologies Pvt LtdTeam Lead
Nov. 2017 - Jan. 2019Pune
Infosys BPO LtdTeam Lead
Jul. 2016 - Jan. 20191. Completed the transition of Purchase Requisition to Purchase Order and Spot Buy process effectively 2. Documented the procedures to ensure smooth business 3. Coached and certified 24 agents on the process 4. Prepare weekly and monthly dashboard as required by the client 5. Prepare career path for team members and conducted monthly one on one discussions to ensure clarity in goals. 6. Closure of annual appraisals of the team members 7. Attrition Management 8. Manage the full purchasing process which includes receiving requests, negotiating and building relationships with vendors, managing administrative support of requests, following up for approvals and payment of vendors 9. Establish sourcing requirement criteria and work with cross-functional groups to ensure all information is available. 10. Negotiate terms and contract with vendor as well as establish performance criteria, price break and rebate specifics. 11. Ensure POs are being processed in a timely manner 12. Build and adjust processes for regular purchasing requests from operations in all countries and headquarters 13. Ensure procurement policy & procedures are implemented 14. Submit periodic reports of the on-going activities to line manager 15. Keep track of all measurable savings (cost reduction; cost avoidance) 16. Develop and maintain effective communication with the line manager, finance team and the business owners and other staffs to ensure compliance with Corporate procurement policy 17. Handled the entire supplier diversity program to ensure that diverse suppliers are correctly certified and have a complete profile to engage them with the business giving them an equal opportunity. 18. Ensuring that the diverse suppliers submit their quarterly spend correctly 19. Provided suggestions to the business on choice of suppliers
Infosys BPOTeam Lead
Jun. 2016 - Jan. 2019Pune Area, India
Infosys BPOProcess Specialist (SME)
Aug. 2012 - Jun. 2016Acting Team Lead Role - January 2015 - Present 1.Completed transition of PR to PO track successfully. 2. Created 5 SOP(Standard Operating Procedure) for knowledge transfer. 3. Coached and certified 18 agents for the process. 4. Prepare weekly and monthly dashboard as required by client 5.Handling weekly and monthly calls with clients 6.Maintaining Critical Service level (CSL) and Knowledge Management (KM) 7. Preparing career path for team members and having One on One discussions 8. Attrition Management SME Role - August 2012 - December 2014 o Manage Procurement- requisition, PO creation / approval, transmission to vendor, order acknowledgement, etc. o Manage Accounts Payable - mailroom (document receipt, scanning, indexing, transmission, archival), data entry (2/3 way match process, parking, posting), error resolution, supplier statement reconciliation, creditor reconciliation, etc. o Prepare weekly and monthly dashboard as required by client o Offshore transition of TMS – Transportation Management System o SOP creation o Change management- SPOC o Documentation of SOP and/or other work instructions o Handling weekly and monthly calls with clients o Manage TMS team – Transportation management System – Tariff creation, Hub , Creation of elements of Tariff – Carrier , Customer ,Hub ,DC o Manage entire reporting piece of reporting- Tariff Validation, PO consumption, Product Reconciliation o Team coaching and Handling escalations o Maintaining Critical Service level (CSL) and Knowledge Management (KM)
GENPACT LLCProcess Developer
Nov. 2008 - Jul. 2012My key responsibilities and duties were: o Process Purchase Orders as per documented procedures, within the established turn-around time o Review and understand requisition requirements, working efficiently with requester/client to ensure the issuance of accurate Purchase Orders to suppliers o Change and amend Purchase requisitions as per requirement o Looked after the entire process of Requisition to Payment (mostly known as procure-to-pay) o Setting up new vendors in the system o Complete due diligence of the vendors o Maintain Supplier information Add/update supplier information (contact, location addresses, payment terms) o Providing payment details to the vendors and end users o Resolving any kind of payment of invoice related issue faced by the suppliers o Maintain records change log, Obtain required supplier information & Finance/Buyer authorization for additions to supplier list o Add / delete supplier as appropriate o Communicating with clients on a regular basis o Follow up with the vendors to expedite delivery and coordinating the same with the clients o Evaluation of the products/services performed by the suppliers o Renewal of suppliers o Engaged in month-end accounting activities o Internal Auditor for vendor master o Assist with management of external audit process o Assist with year-end audit requirements o Perform Adhoc assignments as required o Assist in the preparation of written reports as required for inclusion in the monthly management packs o Prepare and present weekly, quarterly reviews as required by business. o Maintaining Critical Service level (CSL) and Knowledge Management (KM)
GENPACTProcess Developer - S&P
Oct. 2008 - Jul. 2012
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