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Work Background
Scott Arthur Yerkey Design, Ltd. / Filsinger Gallery, Inc.President, Director of Operations
Apr. 2003 - Jun. 2023Chicago, Illinois / Palm Desert, California, United States- Led end-to-end management of high-end residential interior and furniture design/production firm, encompassing design, implementation, marketing, and operations. - Oversaw product design, pricing, and production outsourcing. - Provided oversight for client design proposals and client installations. - Ensured cost efficiency and consistent customer service by integrating and training team to incorporate operations of additional business. - Relocated business operations to Palm Desert, California and merged interior and furniture design/sales within new fine art gallery. - Steered establishment of four small businesses from inception. - Administered diverse business operations, including overseeing staff, nurturing customer relations, implementing effective marketing strategies, and driving financial growth. Achievements: ● Reduced costs year-after-year and grew profit margins. ● Developed and executed new client agreements through successful negotiation and implementation. ● Managed team operations, including accounting and marketing while resolving issues in proactive manner. ● Negotiated vendor production pricing and lead times to optimize cost efficiency. ● Represented custom furniture line in sales meetings with national design center showrooms. ● Nurtured and maintained ongoing relationships with clients and vendors. ● Established and operated "to-the-trade" high-end interior design showroom in Chicago. ● Launched an art gallery catering to middle-to-high-end clients, offering original American and European artists' works and 50M-year-old fossil murals/stone as "collector" artwork.
Swiss Re Life & Health America Holding CompanySecond Vice President
Dec. 1999 - Apr. 2003Armonk, New York, United States• Managed 3rd party administrators, across multiple U.S. Locations, for multiple blocks of Swiss RE America’s blocks of insurance and annuity acquisition business. • Trained and supervised 3rd party administrator, Computer Sciences Corp. (“CSC”) at multiple locations. • Revamped and administered CSC’s operations as well as developed new processing systems to reduce long-term costs and improve processing/accuracy procedures. • Oversaw court-ordered disbursements on former Executive Life policy, annuity and structured settlements.
California Kitchen EPEPrincipal Owner
Apr. 1995 - Jul. 1997Athens, Attiki, GreecePlanned, designed, executed and managed small California-Style restaurant in Athens Greece. Sold it in 1997.
Special Deputy, California Department of InsuranceManaging Director
Jan. 1990 - Jun. 1996Los Angeles, California, United States- Led team managing liquidating assets and ongoing distributions of Executive Life Insurance Company-In-Liquidation. - Prepared commissioner responses to court, departments of insurance, and policyholder / litigant inquiries. • Served as Superior Court of Los Angeles’ principle liaison to complainants
AURORA NATIONAL LIFE / ANSWER FINANCIALAssistant Vice President
Nov. 1989 - Apr. 2003Los Angeles, California, United StatesDeveloped and implemented training and quality assurance team that created new system documentation and corporate-wide training. Designed and approved all training procedures and materials. Proposed, trained and spearheaded transition team in sale of Aurora National to Swiss RE America (“Swiss RE”). • Directed transition team to ensure seamless transition of operations, business systems and products. • Served as liaison during audits by various state insurance department • Managed a number of customer service and operations departments, including client loans, policy holder services, consumer relations and conservation and training and documentation, • Managed teams and supervisors from 5 to 350 employees.
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