American Family InsuranceQuality Assurance Administrator
Mar. 2017 - May. 2020Madison, Wisconsin Area· Participated on and lead project teams by creating and executing on various projects, programs, and efforts that support the Life Operations Care Center.
· Created, documented, and managed internal control documentation, test plans, and test results; provided to internal and external auditors when requested.
· Engaged in various activities, projects, and groups throughout the company.