Requests
0
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Family Building SocietyProject Manager
May. 2023Epsom, England, United Kingdom
Family Building SocietyJunior Project Manager
Aug. 2021 - May. 2023Surrey, England, United Kingdom
Family Building SocietyProject Coordinator
Oct. 2020 - Aug. 2021
Cordoba RewardsOperations
Oct. 2017 - Sep. 2020Richmond upon ThamesManaging operations in a highly innovative employee rewards company with many well-known brands as customers
-Managing strategic projects as part of the company’s transformation
- Preparing project status reports keeping management and stakeholders informed on project status, issues, and risks
-Support Business Management procedures to ensure accuracy of financial reporting while tracking and monitoring actuals to budget
-Ensure adherence to the overall scope of annual plan and objectives
-Leading marketing and social media campaigns
-CRM administration (Zoho CRM)
-Liaising with 3rd party Developers to build and deliver strategic project approaches for continual improvement to Cordoba’s web platform based on feedback from customers
-Building and managing relationships with 3rd party suppliers as part of the procurement process
-Statistic data analysis and monitoring of customer trends, performance, churn rate
-Create and present C-level reports
-Resource and communication approach management
-General Accounting (spreadsheets, balancing, reconciliation, reporting) Zero accounting
Achievements
-Designed and implemented the GDPR project and policy, actively becoming a GDPR officer
-Led a project to identify and implement the most suitable CRM platform for the company
-Suggested and designed strategical restructure of the main web platform which led to 11% revenue increase over a period of 10 months
-Promoted and led Marketing and Social media campaigns to improve the visibility of corporate identity
Headmasters UKBooking Centre Manager
Mar. 2016 - Oct. 2017Tolworth -Managed a team of 17 salon front-office booking coordinators for 54 salons across London
-Tasked with training personnel both in processes and software use
-Acted as the sole point of escalation for customer complaints across the company
-Worked with the CEO and IT manager in developing the new software platform for the BC
-Responsible for the schedule (rota), vacation time, payroll and hiring of staff
-CEO and high management representative to staff
-Internal dispute resolution and mediation
-Employee performance evaluation and reporting to top management
-Managed all projects’ budget, schedule, risks, quality of deliverables for the business unit
-Maintained daily and lessons learned logs but also risk and issues register throughout all projects
-Identified trends and improvement opportunities by highlighting proposed action plans to stakeholders
-Supported key stakeholders with all project-related tasks
-Ensured all outputs were delivered in the expected quality
-Supported Senior users in realising the benefits of the projects output
Headmasters UKFront Of House Manager
Aug. 2015 - Feb. 2016Richmond, London
Duke of SomersetBarista
Feb. 2015 - Jul. 2015Tower Hill
Preveza Sunset BeachFront Office Team Leader / Manager
May. 2014 - Sep. 2014Greece
Mikel Coffee CompanyBranch Manager
Dec. 2012 - Apr. 2013Greece
Margarita HotelAssistant manager
May. 2012 - Sep. 2012Greece
Electra Palace HotelPaid University Placement-Food and Beverage
Apr. 2011 - Sep. 2011Greece
Milword BrownResearch Manager (Part Time)
Jan. 2003 - May. 2014Greece
Intch is a Professional Networking App for the Future of WorkSee more people like Foteini on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
1538443 people
16
Virtual Assistant & Events Manager @ Self Employed
22
1:2:1 LSA
16
Executive Assistant
495317 people
16
Virtual Assistant
15
Business Founder and Creative @ Life by the Blonde
15
PA/EA