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Work Background
099 primoTechnical support and IT specialist
Nov. 2024 - Mar. 2025Jerusalem• Provided technical support for ADSL, VDSL, GPON, Metro, and SIM router services, troubleshooting network and connectivity issues. • Managed customer and provider communications via phone and email, ensuring efficient issue resolution. • Administered and maintained company servers, including developing an alternate mail server and designing a secure domain controller with Windows Server 2022. • Assisted in configuring and managing networking equipment, including routers, switches, and firewalls, ensuring optimal performance and security. • Worked with web filtering, VoIP solutions, and domain/mail hosting services. • Resolved complex network issues efficiently, demonstrating strong problemsolving skills and analytical thinking.
Visual ArenaAI Research and Development
Apr. 2024 - Sep. 2024Gothenburg, Västra Götaland County, Sweden• Developing AI NPCs for Digital Twin City Project: Contributed to the development of AI-driven non-playable characters (NPCs) for a large-scale digital twin city project, focusing on enhancing user interactions and experiences. • Project Management and Collaboration: Coordinated with cross-functional teams to ensure seamless integration of AI agents with existing systems and technologies, utilizing tools such as Google Drive, ClickUp, and Next websites for efficient project management and collaboration. • Iterative Development and Testing: Engaged in iterative learning and discovery processes to refine NPC behaviors and functionalities based on user feedback and rigorous testing methodologies. • User-Centric Design: Prioritized user needs by implementing user-centric evaluation criteria, resulting in improved accuracy, quality, and inclusivity of the AI agents. • Innovation and Problem-Solving: Applied creative problem-solving skills to address challenges and optimize AI agent performance, leading to streamlined operations and increased productivity. • Documentation and Knowledge Sharing: Documented key learnings and insights to guide ongoing development and share knowledge with team members, fostering a culture of continuous improvement and transparency.
החברה למתנ"סיםTechnological mentor at Karev
Sep. 2023 - Dec. 2023Jerusalem
Moona- A Space For ChangeAdvanced Industry 4.0 for Robotics & Automation
Jul. 2023 - Sep. 2023Jerusalem, Israel• Experienced mechanical and industrial design and working in SolidWorks, creating models for 3D printing. • Reinforcing my Arduino knowledge and trying new sensors, controlling and developing robots. • Growing our leadership and teamwork skills, experiencing many of roles in a team.
Intertech Web & Mobile DevelopmentVR/AR Development intern
Jul. 2022 - Sep. 2022Birzeit• Proficient use of Unity engine, contributing work to market, enhancing skills. • Developed foundational games for in-depth understanding of mechanics, tools, and project approaches. • Engaged with VR/AR content using headsets and platforms, grasping field's potential. • Actively participated in VR/AR development, gaining practical experience. • Executed supervised VR project for company, creating 360-tour using real photos and dedicated tool.
YWCA JerusalemAnimation Intern
May. 2022 - Jul. 2022Jerusalem, IsraelI applied my expertise in 3D animation to produce a promotional advertisement for the institution specializing in office management. This experience honed my powers of observation and afforded me the opportunity to contribute to a real-world project.
iVAS CommunicationsFull stack intern
Feb. 2021 - Jun. 2021East Jerusalem• Proficient in HTML, CSS, and JavaScript for crafting webpages and experimenting with diverse designs and scripts. • Leveraged libraries like Bootstrap and jQuery to enhance web functionality, exploring documentation and integrating components effectively. • Acquired foundational knowledge in MVC frameworks, facilitating easier adoption of any MVC framework in the future. • Showcased expertise in PHP with a focus on Laravel framework, actively contributing to skill and knowledge enrichment through development projects.
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