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Work Background
Oojo.comConcierge/Travel Consultant
Mar. 2025San Mateo, California, United States
Oojo.comConcierge
Mar. 2025Delivered personalized travel support and electronic bookings for international clients
Managed airline ticketing and customer queries across phone, email, and chat
Used CRM tools to track interactions and build client relationships
Supported retention strategies to boost repeat business
ASAP Tickets / International Travel NetworkCustomer Service Representative
Feb. 2025 - Mar. 2025Assisted clients globally with ticketing and reservations
Conducted follow-ups for customer feedback and satisfaction
Maintained CRM data for improved relationship management
Aspom Travel & ToursTicket Agent
Jan. 2025Processed ticketing transactions and assisted with office accounting
Managed social media posts and client follow-ups
Dreammark Global VenturesTicket Agent
Oct. 2023 - Jan. 2025Processed airline ticketing and managed visa inquiries
Supported loyalty initiatives and business development insights
Handled multi-channel customer service and administrative tasks
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