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Work Background
WorldpanelPanelist Engagement Manager
May. 2023Jakarta, IndonesiaTogether with the team: • Provide and update panelist data for cross-functional teams, including Client Service, Project Management, Master File, Field Team, and System and Device Team. • Enhance success and engagement rates for Panelist Care (Customer Care) through various channels, such as phone, WhatsApp API, email, website, and In-app notification. • Develop and manage point and gift reward programs for panelists to optimize engagement and retention, driving long-term improvements in data quality.
MapanDigital Engagement Manager
Jan. 2022 - May. 2023Jakarta, Indonesia- Deliver up to 500 MCOU/month with community partnership and ads project. - Increase tiktok followers to 100k. - Increase engagement rate up to 2%/year. - Delivered 40k engagements permonth on social media using members that became buzzer.
Mapan - PT RumaCommunity Manager - Tangerang Area
Apr. 2021 - Dec. 2021Tangerang, Banten, Indonesia- Hit target sales of member in Tangerang area every month - Manage community engagement through socmed channel - Held offline and online event in Tangerang area
TRYSDigital Account Manager
Apr. 2018 - Mar. 2021- Create good relationship between clients and team or vendor and retentions - Checking all works from internal team - Make sure all works run well based on timeline - Submit all works to client - Prepare meeting and presentations about all works - Prepare all reports Big Clients: WULING Motors, Kotex, Julie's Biscuit
Clozette GroupKOL Executive
Mar. 2017 - Jan. 2018Greater Jakarta Area, Indonesia- Deliver brief and timeline from brand/clients to influencer - Ensure influencers submit their jobs right on time - Create good relationship with the influencer and also bargaining about their rate Big Clients: Unilever (PONDS, DOVE), TOKOPEDIA
Mapan - PT RumaSocial Media Administrator
Mar. 2016 - Jul. 2020Greater Jakarta Area, Indonesia- Response all comments on Arisan Mapan fanpage - Response all reviews from Google Play Console about Arisan Mapan Android Application - Submit weekly reports about engagement and reach about fanpage and reviews
TRYSDigital Account Executive
Apr. 2015 - Mar. 2018Greater Jakarta Area, Indonesia- Create good relationship between clients and team or vendor - Checking all works from internal team - Make sure all works run well based on timeline - Submit all works to client - Prepare meeting and presentations about all works - Prepare all reports Big Clients: WULING Motors, Kotex, Julie's Biscuit
Think.WebSocial Media Admin Response
Apr. 2014 - Feb. 2016Greater Jakarta Area, Indonesia- Response all comments on client's social media accounts Big Clients: BANK MANDIRI, Acer, IZZI
PT One System SolutionProject Manager
Mar. 2013 - Dec. 2013Greater Jakarta Area, Indonesia- Run the GIS on Kementerian Pekerjaan Umum's Project
PT Surveyor IndonesiaGIS database supervisor
Dec. 2010 - Dec. 2012Greater Jakarta Area, Indonesia- Handling GIS (Geography Information System) database from surveyor - Create Mapping/GIS database
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