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Work Background
Gerente
Cora Suites & ApartmentsGerente
Jan. 2020Bogotá, Distrito Capital, Colombia+Supervise the operation of apartments and aparthotels ensuring the best standards. +Control and review sales and marketing strategies. +Control, review and implement occupancy and sales strategies taking into account revenue management. +Identify new sales opportunities and increased profitability taking into account sales and occupancy reports. +maintain and guarantee an excellent relationship with owners and investors
Gerente
Cora Suites & ApartmentsGerente
Jan. 2020Bogotá, Distrito Capital, Colombia+Supervise the operation of apartments and aparthotels ensuring the best standards. +Control and review sales and marketing strategies. +Control, review and implement occupancy and sales strategies taking into account revenue management. +Identify new sales opportunities and increased profitability taking into account sales and occupancy reports. +maintain and guarantee an excellent relationship with owners and investors
Marketing Department Manager- Director
Cora SuitesMarketing Department Manager- Director
Oct. 2014 - Dec. 2023Bogotá D.C., Colombia+ Management of the marketing area in Cora Suites hotels. + Responsible for designing, implementing different marketing strategies and loyalty of vacation and corporate clients. Growth of 10% of non corporate guest. 10% of growth on returning clients. + Monitoring online campaigns trough, the use of Key Performance Indicators. + New negotiations and revenue of different channels, including website, OTAs, and travel agencies. Increase of 60% of engagement with new clients. + Budget management for online campaigns. + Responsible for the correct management of customer service, complaints and claims. Reduce 20% of customer complains.
Operartions Manager
Cora SuitesOperartions Manager
Jan. 2010 - Jan. 2013Bogotá D.C., Colombia• Responsible for the operation of the Cora Suites hotels. • Monitoring of payroll, hiring of personnel and new suppliers. • Implementation of a safety system at work and hotel sustainability. • Verification of company policies and their compliance. • Personnel Management, schedules, maintenance and continuous improvements.
Intern
Fundación Ideas para la PazIntern
Jan. 2009 - Jan. 2010Bogotá D.C., ColombiaHelp monitor different projects, create and feed databases, and support companies involved in indigenous communities.
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