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Work Background
Panama City Developmental CtrOffice Manager
Oct. 2022Panama City, Florida, United StatesDeveloped and implemented a document control system that improved accuracy and compliance with regulations Managed office inventory, reducing shortages and improving order accuracy Developed and implemented processes and procedures to streamline office operations Compiled and analyzed data to produce accurate reports and presentations for the Administrative Director Created and maintained paper and electronic filing systems, resulting in improved organizational efficiency Created and distributed weekly operational updates to keep employees informed of changes and progress
Gulf Coast State CollegeAdministrative Assistant
Mar. 2022 - Oct. 2022Panama City, Florida, United StatesGreeted and assisted visitors, providing a welcoming and professional environment Answered and managed incoming calls, providing accurate and timely information to callers Provided administrative support to multiple departments, including scheduling, coordinating meetings and events, and taking minutes Entered data and generated reports from various databases, ensuring accuracy and completeness
Florida Department of Children and FamiliesEconomic Self-Sufficient Specialist
Feb. 2020 - Aug. 2021Panama City, Florida, United StatesInterview 30 clients weekly, obtain data/verify Food Stamps/Medicaid/Cash Aid eligibility. ▪ Instruct new & returning clients on documents; advise on deadlines and required actions. ▪ Research/confirm applicant data; review application/forms for completeness/consistency. ▪ Use state database to determine eligibility; report identity theft/fraud to authorities. ▪ Create/maintain electronic files/conduct regular reviews/updates; record all client contacts. ▪ Organize 120 caseloads weekly; sustain accuracy levels/process w/in federal/state timeline. ▪ Keep up to date on rules/laws/procedures that affect processing times.
Positive Behavior Supports Corp.Behavioral Health Technician
Nov. 2017 - Aug. 2019Panama City, Florida, United StatesFostered independence; facilitated community involvement for primary - high school youth. ▪ Documented SMART goals/daily treatment plans to improve intellectual and motor skills. ▪ Promoted emotional/physical health; taught youth how to process and express emotions. ▪ Taught psycho-education behavior modeling; improved youth emotional responses.
ARTs Learning Academy School for AutismAdmissions Specialist
Nov. 2015 - Dec. 2019Chipley, Florida, United StatesManaged applications/supporting documents for prospective and returning students. ▪ Reviewed applications; scheduled individual parent and student interviews/evaluations. ▪ Communicated information to applicants/counselors/students/parents/ARTs’ Staff.
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